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Residence Inn by Marriott Phoenix NW/Surprise is a hotel in Surprise, AZ.

Residence Inn by Marriott Phoenix NW/Surprise Review Summary

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4.6
(442 Reviews)
5
4
3
2
1
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Chris Towers
Chris Towers -Google user
This has been one of my best stays at a Marriott Residence Inn. Staff has been very nice and hospitable. Answering all questions and super helpful. Breakfast is very good! Plenty of choices and very clean and neat. Close to everything I need and good...Read More
Rachelle Staten
Rachelle Staten -Google user
Front desk staff was excellent ! The breakfast staff was very helpful. Housekeeping kept our room in tiptop shape. We were uprooted due to plumping issues in our home and our landlord booked our stay at this location while the repairs took place and it...Read More
Location: 5
Brian Sproat
Brian Sproat -Google user
So much more than I expected. Great place if you are from out of town and don't want to have to eat out 3x a day. Fantastic breakfast included! So many options, this is not you cereal and toast spread. Breakfast Sammie, eggs, bacon, cereal,...Read More
BusinessSoloLocation: 5Large and well equipped kitchen. Full fridge, toaster, coffee, dishwasher, 2 burner stove.Breakfast includes a great selection of items.Great value
Daphne Cole
Daphne Cole -Google user
Desk, assistants, housekeepers were thoughtful and patient! We have stayed here before and the experience was always the ultimate. Breakfast fantastic ! We did miss the evening heavy appetizers available in the past but it didn't impact our stay.
Tamayo “THE JABRODYS!” Family
Tamayo “THE JABRODYS!” Family -Google user
My husband and son were there for travel ball baseball and had the best experience. We're bonvoy reward members so we always stay within the Marriott hotels. This by far was probably one of the best hotels (for the price point) we've stood...Read More
Location: 5
Victoria smith
Victoria smith -Google user
Great location absolutely love this hotel had great experience check in was great room was wonderful shower and bed was comfortable staff are friendly and polite very clean and welcoming place. Breakfast was great. I love Marriott...Read More
VacationFamilyLocation: 5Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value
Joy B
Joy B -Google user
I would love to stay here again! The staff is incredibly kind. The rooms & grounds are great. The area is brand new. Thank you so much for a wonderful stay! :)
Location: 5
Jeanie Backus
Jeanie Backus -Google user
Perfect place to stay so glad I picked this gem of a place. Service, rooms, comfort all five star. Love this place will always recommend to friends and family to stay here. This was a nice treat after two horrible hotels on my trip to...Read More
Location: 5
Brent Tippen
Brent Tippen -Google user
We were in the area to visit family for the holiday and were super pleasantly surprised by our stay here. Room was updated and super clean. It was very large and had a fire place. It had a separated bathroom and bedroom, its own living...Read More
VacationCoupleLocation: 5Quiet, Kid-friendly, Great value
Tina M
Tina M -Google user
I came here for traffic school. So I can't give it a great review or a bad review. What I saw was kids using a computer, people lounging in the waiting area which was big for a small place. They had a nice snack selection...Read More
BusinessSoloLocation: 2
Kelly Walbeck
Kelly Walbeck -Google user
This is a beautiful place to stay! We arrived late and were greeted by Carla Jo at the front desk. She made our arrival very pleasant, as though we were coming home to family for a visit. She made sure we had everything we needed!...Read More
VacationFamilyLocation: 5Rooms are super clean and cozy!We had no safety issues while staying hereComplimentary breakfast was yummy!If you can, stay here! Ypu will love it!Luxury, Quiet, Kid-friendly, Great value
Ruth Doolittle
Ruth Doolittle -Google user
We’ve stayed here twice and are really impressed. The staff is so nice, and they really keep up the hotel. Even the outdoor spaces they mop and shine every morning to keep dust away. The breakfast has a lot of options, including gluten free, and...Read More
VacationCoupleService: 5Great value
donellak889
donellak889 -Google user
Great front desk staff; so helpful and offered water bottles while we waited on room. Clean interior and exterior - easy free parking - close to downtown museums and area family. Substantial breakfast with menu showing items available We …
Deana Frye
Deana Frye -Google user
Great experience! Rooms were very clean. Helpful staff. My girls and I loved the breakfast, kept it clean and full. Definitely stay here again
jay scharsch
jay scharsch -Google user
Typical good Marriott, spacious, only complaint I have is AC is Very loud.
jonjoncapy
jonjoncapy -Google user
The hotel met my expectations and we had two rooms that were very comfortable. It was perfect for what we needed, even if it was just a night. The breakfast buffet was a great option that was included in the suite. If you’re staying in...Read More
Ronald Koch
Ronald Koch -Google user
USA Basketball Tournament. Great location, clean comfortable rooms. Good complimentary breakfast. Easy access and parking.
Marcus Tolentino
Marcus Tolentino -Google user
Stayed 26-29 Dec, 2024. Always an awesome experience when we stay here! Clean rooms. Courteous and friendly staff, reasonable rates, and great location! A shout out to kitchen staff (Kaylee and Mercedes) and front desk (Robert) for their excellent service!! They made our stay that...Read More
KrisC2013
KrisC2013 -Google user
Rooms are very comfortable. Easy drive to the in-laws in Sun City. Breakfasts here are very good. Love being next to Texas Rangers Spring Training fields. Sitting area with big tv and writing desk, sofa, and ottoman is super comfortable. We keep coming back.
Brian Meyers
Brian Meyers -Google user
I've stayed here for 3 different stays so far, every time has been the perfect hotel to help a traveling man working long hours. The front desk is always fun to talk with and welcoming. The kitchen staff is amazing and very accommodating. …

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check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
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Amenities

check icon Free Wi-Fi
check icon Free breakfast