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Residence Inn by Marriott Miami Beach Surfside is a 3-star hotel in Surfside, FL.

Residence Inn by Marriott Miami Beach Surfside Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(1244 Reviews)
5
4
3
2
1
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Eli Maslaton
Eli Maslaton -Google user
N/A
The rooms are nice and big the sheets smell like chlorine for some reason. The staff were ok until the end they refused to give me late checkout even tho I was willing to pay. Unless you have elite status with marriot I wouldn’t stay...Read More
Linda Bianchi
Linda Bianchi -Google user
N/A
The room itself was as expected. We had noisy guests In the room above that were moving furniture all night long. We advised the front desk who Said they would change our room. We were asked to wait until 1 PM to move in. We...Read More
Alexis Cohen
Alexis Cohen -Google user
N/A
Horrible service. Nasty lady named Maria at front desk refused to help me with the room accommodations when everyone else including the manager told her to help me. And when the manager finally decided to help me, he told me he would upgrade me but instead...Read More
annette franks
annette franks -Google user
N/A
Front desk workers are very grumpy and seem to dislike their job. You have to work hard to get them to smile. There are no maps of the area, no concierge, and no help to explore the area. We found the rooms to be very noisy....Read More
Albert B
Albert B -Google user
N/A
I wanted to especially recognize the excellent hospitality and assistance of the front registration associate Ciara. She tended to all of our needs with a beautiful smile. She made our stay Special. I was also happy to express my … Read more on Tripadvisor
Kelsey Conover
Kelsey Conover -Google user
N/A
I can’t say enough good things about my stay at the Residence Inn in Surfside. Victor, Ciara, Tomik, and the male bartender were so incredibly accommodating and made us feel welcome. The hotel was clean, the breakfast was delicious, and the service was top tier....Read More
Ron Moodey
Ron Moodey -Google user
N/A
My rate went up significantly as my stay changed from 6 nights to 3 nights to 2 nights. I asked for the manager to contact me regarding the rate but I was never contacted. The lobby restaurant says it’s open to 9 but the kitchen...Read More
Sbr
Sbr -Google user
N/A
We have been here for about four months and it has to be the worst hotel I’ve ever stayed in the service levels and the people at the nighttime shift are horrible. The TVs don’t work half the time housekeeping doesn’t clean anything from a...Read More
Arielle Munteanu
Arielle Munteanu -Google user
N/A
This hotel boasts an enviable location, but unfortunately, my recent three-week stay was marred by a series of unfortunate events. As someone displaced by the recent hurricane, I encountered persistent infrastructural issues, necessitating three room changes. Adding to the challenge, a significant portion of the...Read More
chanie cohen
chanie cohen -Google user
N/A
I have been here many times and it never disappoints. Everyone is so friendly and accommodating. The front desk is welcoming. Tomic is so nice and extremely helpful and is so ready to please. Trip type Vacation Travel group Couple Rooms: 5 Service: 5 Location: 5

Features

Other

check icon Pool
check icon Free breakfast
check icon Free Wi-Fi
check icon Beach access
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi
check icon Free breakfast