I was pretty disappointed with this hotel. They seem to have given up on any kind of cleaning staff or housekeeping. The hotel is in need of a makeover, as the rugs and upholstery look dingy and stained. In the hallways, there is debris...
Read MoreI was pretty disappointed with this hotel. They seem to have given up on any kind of cleaning staff or housekeeping. The hotel is in need of a makeover, as the rugs and upholstery look dingy and stained. In the hallways, there is debris all over the floor, they need a good vacuum! For several days the trash cans by the elevator have had overflowing amounts of trash with bags stacked outside them. The housekeeping cart has been parked by the elevators for over a day. When I arrived in my room, the soap dispenser, body wash dispenser and shampoo dispenser in the shower were completely empty and I had to get them refilled by asking at the front desk. Furthermore, there wasn't any caffeinated coffee in the coffee station in the room, only decaf. Towels are stacked up outside of the rooms for more than 24 hours, and the place just generally looks a mess. Come on, Marriott, you can do better than this. I expect more than this from a Bonvoy property.
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