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Residence Inn by Marriott Des Moines Downtown is a hotel in Des Moines, IA.

Residence Inn by Marriott Des Moines Downtown Review Summary

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4.2
(606 Reviews)
5
4
3
2
1
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Joli Davalos
Joli Davalos -Google user
I booked a room back in February for my son's travel baseball through the hotel for a room in June at the price of $211. I received an email with the confirmation number and the confirmed price. The day before our stay, I noticed a...Read More
Debra Johnson-jones
Debra Johnson-jones -Google user
I would like to share what a great experience we have had at the Residence Inn By Marriott - DesMoines Downtown. My has been staying here for two months for work and came two weeks ago to celebrate my 70th birthday. I would start with...Read More
Thomas Kaldahl
Thomas Kaldahl -Google user
Bedsheets felt damp. Room was very humid. I visited twice, about a month in between, and this was the case both times. I happened to overhear another guest talking about the unusually high room humidity. It's hard to ignore that issue, because it makes it harder...Read More
FamilyLocation: 5
Kelly Alexander
Kelly Alexander -Google user
This Marriot has a free breakfast, which is great. Street parking is free overnight and seems safe. The rooms are pretty run down. My thermostat was broken and it was 56 degrees in my room all night even with the heat on. Quiet hotel. Not...Read More
Location: 3
amtskaye
amtskaye -Google user
stayed here for a week for a work conference; early morning late night sort of conferences and 2 nights out a 6 night stay here includes power outage and water issues. So no sleep and working all day is really exhausting ; we were promised...Read More
Lena Karr
Lena Karr -Google user
Raniya is the absolute kindest employee. She has compassion and integrity that went beyond the front desk. Rooms are comfortable and the third floor was quiet.
FamilyLocation: 5Quiet
cindyc33
cindyc33 -Google user
We had one of the worst hotel experiences ever & we are in our late 60's and have been traveling for years.||I was trying to ask the front desk for Pool Hours. Should be easy, right? Wrong!||The woman up front was on the phone so...Read More
Don Grimm
Don Grimm -Google user
When we arrived Friday night at 10:00 the lobby was full of people ( lounging and relaxing) and there was nobody at the desk. Phones were ringing and alarms were going off. We stood there for 20+ Min. before someone showed up to silence...Read More
VacationFamilyLocation: 4Hot water doesn't last for more than 20 minutes... No more than one person every hour and a half to shower...
JMK-Pittsburgh
JMK-Pittsburgh -Google user
My wife and I just spent 4 nights here. We’ve stayed here several times because we like the location and the suites. Those are big advantages but the hotel is somewhat going downhill. I would rate it a 3 ½ if I could.||The...Read More
Joanna Connors
Joanna Connors -Google user
Best hotel downtown, accommodations for groups with a great indoor pool and outdoor grill and basketball court. Staff was incredibly friendly and breakfast was consistently amazing our whole stay. Close to the river walk, capital building, and Iowa cubs. Clean, great service and great location.
VacationFriendsLocation: 5Iowa cubs, River walk, farmers market, restaurants and barsGreat view, Quiet, Kid-friendly
chetan sonawane
chetan sonawane -Google user
Downtown is great loaction. Parking is big issue in Downtown though. Rooms are big and lavish. Kitchen is good. All the utensils were clean. Room service can be better. Great riverside view from rooms.
BusinessSoloLocation: 4Luxury, Great view, Quiet
Heather Kummerer
Heather Kummerer -Google user
The rooms were clean and well stocked. The location is central to downtown and the river walk. I would suggest asking for a courtyard view room when checking in, as there is a train that honks loudly at nearby grade crossings, when we were …
Shelby Mabie
Shelby Mabie -Google user
I stayed here for 10 days for a work trip. A LOT of minor inconveniences that started to add up quickly and be consistent. I was placed in the room furthest from the garage elevator- 35 rooms away to be exact and right next...Read More
Brian B
Brian B -Google user
Unless you’re ok with trains running by your rooms throughout the night I wouldn’t stay here. …
Just Me
Just Me -Google user
We arrived late but had a phone key. There is a parking ramp here for customers. We were all set for a good night sleep and then the stupid fire alarm went off in our room, though there was no fire. There was no answer...Read More
Rich Keller
Rich Keller -Google user
The paying extra to park in the attached parking garage is not fun. The room was very nice except you can't look out the windows. The windows are filthy. On the other hand the breakfast was fantastic.
613tobenb
613tobenb -Google user
Amazing rooms and even more amazing staff super nice management and most understanding amazing people ever. I definitely recommend.
scott davis
scott davis -Google user
Location is awesome. Staff is very nice. Hotel was clean. Breakfast was nice. Pool was closed when I was there.
Briana D
Briana D -Google user
Tommy is the most kind and helpful and has the most outstanding customer service skills of any Marriott I’ve ever stayed in. Thank you, Tommy!
Taoufik Ammar
Taoufik Ammar -Google user
Everything was okay but we were charged 40 dollars for parking and we only stayed there for 1 night, so it should be 20 (which in itself was not a pleasant surprise). We can't reach out to let them know about this problem. Very frustrating!

Features

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check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Breakfast
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast