I recently stayed at this hotel while traveling from Dubai, and I’m very disappointed with the behavior of one staff member named Marry. She was extremely rude, unprofessional, and showed a racist attitude during our interaction. This kind of behavior is completely unacceptable—especially in the...
Read More
I recently stayed at this hotel while traveling from Dubai, and I’m very disappointed with the behavior of one staff member named Marry. She was extremely rude, unprofessional, and showed a racist attitude during our interaction. This kind of behavior is completely unacceptable—especially in the U.S., where respect and equal treatment should be a standard.
As a paying guest, I expected to be treated with basic courtesy, regardless of where I come from. Instead, I felt disrespected and discriminated against.
I am requesting that the hotel owner take this matter seriously, provide a proper explanation, and carry out a full investigation. No guest should have to go through this type of experience.
Until this issue is addressed, I cannot recommend this hotel to other travelers.