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Red Roof Inn El Paso West in El Paso

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3.3 (989)

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Red Roof Inn El Paso West is a hotel in El Paso, TX.

Red Roof Inn El Paso West Review Summary

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Reviews & Ratings

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3.3

(989 Reviews)

5

4

3

2

1

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Joshua G -Google user

Bad experience all around. Pass this one up if you can. Creepy small handprints on the windows. The diverter on the bathtub was broken so we couldn't use the shower. The sink drain was installed without a handle so we couldn't use...Read More

VacationFamilyLocation: 1NightmareNo breakfast

Devon Hennessy -Google user

The hotel staff was extremely friendly. The hotel is extremely cost effective when traveling, however they advertise as recently remodeled and by the looks of it several corners were cut during the remodel process. Throughout our entire stay the toilet in our room ran continuously...Read More

VacationFamilyLocation: 4

LoveTravel483339 -Google user

Terrible experience with the hotel. When we checked in to the room the shower was broken so the water pressure was soo high when it came out the showerhead it actually broke the skin and there was a random piece of metal in the tub....Read More

Ann Olave -Google user

Everyone was so nice we had to switch rooms due to my hubby needing a bigger restroom. They were accommodating with everything we needed and everyone was so nice! Great value for the rooms , pet friendly and nestled between two restaurants.

Location: 5

Jess -Google user

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insert name here -Google user

unfriendly staff, they took one look at me (asian) and their demeanor changed. zero eye contact, zero greetings, a whole lot of finger point with an attitude. The front desk girl looked so annoyed when I asked for directions to my room. My nephew told...Read More

VacationFamilyGreat value

Autumn archer -Google user

My family came to visit and this hotel was the closest and had good reviews so they checked into this hotel but the staff is rude. i guess they don’t have housekeeping because not once the whole week my family was here did they restock toilet...Read More

FamilyLocation: 3

Adi -Google user

Only stay here if you're in desperate needs for a place. The sheets and towels were stained. The AC makes a loud motor sound so if you're a light sleeper you're probably not going to get any sleep. The shower water pressure is horrible.

Rooms: 1

Elida Sotelo -Google user

Rooms needed better cleaning. When I reached under bed for my granddaughters shoe it was full of dust and lint.

FamilyLocation: 5If manager made sure room were really clean I would definitely recommend this place.I did appreciate the hotel personal asking some drunk men to leave the pool area when my grandkids arrived.

Rafael Suner -Google user

To start off, I haven’t had a bad experience with this hotel and the staff all in one. Definitely will be making a reservation again.

BusinessSoloGreat view, Quiet, Kid-friendly, Great value

Rolando Hernandez -Google user

Enough good parking, not like other hotels with cramped parking lots. Good service and house keeping as well.

Rosaura Acevedo -Google user

We needed a place to rest after a long road trip, location is perfect but our experience wasn't great. Room floor was dirty, dusty, towel rack fell, trash under the bed, and front desk staff very rude. I understand it was...Read More

Rodolfo Rodriguez -Google user

This place is a scam. They damaged my floor then blamed me and charged me $100. Don’t stay here unless you plan on being scammed. They’re thieves.

Jessica Zavala -Google user

I had to stay in this motel for a month until my new home was ready. Pros: My room was nice and clean . Noise level wasn’t bad at all only twice did I have a “ loud” neighbor of …

Ernesto Casas -Google user

Taking the price into consideration, it was not a bad stay. Room was large, clean enough, lots of lighting and comfortable. Only issue I had was that half the channels on the tv didn’t work but I mostly used it as background noise anyway. I...Read More

TJ Taylor -Google user

Great place to stay. Quiet, walmart across the street,mexican restaraunt next to the motel, surrounded by lots of businesses( eating places ect)

Lorenzo -Google user

Location and a working pool

OnAir25099049821 -Google user

We live locally. We came to this Inn because we had some leaky pipes and decided to let everything dry out and stayed here because it also was pet friendly. There aren’t any bells and whistles to this Inn but it is clean and very...Read More

Susan Anderson -Google user

The room is next to the freeway and is very noisy. The only thing noisier were our neighbors who we could hear through the paper thin door. We paid for a room with a kitchenette. It had a full sized range but no dishes, utensils,...Read More

Rob Loflin -Google user

The worst room ever. The bed was hard and warped. Telephone wire was cut. Plastic bag over the smoke detector. Horrible smell pillows nasty

Features

Other

Pool

Free parking

Free breakfast

Free Wi-Fi

Star rating

Check-out time

Check-in time

Amenities

Free Wi-Fi

Free breakfast

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