ABSOLUTELY HORRIBLE! This hotel is not located in Defuniak Springs, it's another 20 minutes past Defuniak Springs. Service was horrible...they messed up my reservation and as a result, charged me $21 more dollars for a room. Did not offer to give a discount or comp...
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ABSOLUTELY HORRIBLE! This hotel is not located in Defuniak Springs, it's another 20 minutes past Defuniak Springs. Service was horrible...they messed up my reservation and as a result, charged me $21 more dollars for a room. Did not offer to give a discount or comp the room. Stood in the lobby for 5 minutes, voicing "Hello" until someone finally showed up. Went to the room, stains all over the bedspread, the door lock was broken, one light did not work, no clock and no information for the internet. Went back to the desk, again, no attendant. Waited for 10 minutes again voicing "Hello." He finally showed up, I asked for the internet code, he handed me a piece of paper with the code. Walls and floors are thin, sounded as thought the room above was doing aerobics. Never expressed remorse for not having my reservation correct, charging me more money than the original reservation, not being in the office either time. Don't recommend this location for anyone...if you're a Diver and plan to dive Vortex Springs, pay the extra money to be closer...this is an hour round-trip to the location...horrible.