I attended Hotel Duval for a conference over the weekend, and my experience using the hotel was unpleasant to say the least.
I arrived at midnight and checked in at the front desk. I asked where the baggage carts were located because we have a lot...
Read MoreI attended Hotel Duval for a conference over the weekend, and my experience using the hotel was unpleasant to say the least.
I arrived at midnight and checked in at the front desk. I asked where the baggage carts were located because we have a lot of luggage between myself, wife, and toddler. The staff at the front desk recommended asking the valet for assistance. I walked back outside to speak with the overnight valet, and he said "well there's no carts here, so they're probably up on the floors because no one brought them back." When I asked for assistance, he essentially responded to go find one myself or not use one at all. Not a great start. After finding my own cart and bringing everything upstairs, I returned to my car and was shocked to find out overnight valet costs a whopping $36 PER NIGHT. I asked the valet for other options, and they do not offer anything else, with no self parking lot either. It was either pay to use their valet or find street parking. I elected for the latter and saved myself $72.
Upon arriving in the room, we were met with many unfortunate realizations about their rooms, such as poor lighting, no microwave, small closet, no luggage racks, barely any counter space, etc. All of these concerns pale in comparison to the bathroom issues. I cannot describe in enough words how poorly designed this bathroom was. To try to keep it concise, counter space was limited, the shower was painted black so you don't know if there's any mold growing, the floor texture in the shower was painted stones instead of flat so it was incredibly uncomfortable to stand on, and the water didn't drain properly so it pooled in the center. After my wife requested another room the next day, we found that it also has the exact same issues as our current room, so we just stayed there for one more night. We couldn't wait to leave so we could get back home and take proper showers.
If you have a choice to stay elsewhere while visiting Tallahassee, I recommend looking at other options.
Trip type
Business
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Family
Rooms: 1
Service: 2
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