I am extremely satisfied with my stay at Home2 Suites, Tracy, CA. I had an incredibly lovely experience, from the time I walked into the hotel until I checked out. I can truly say that all of the staff was very professional, welcoming, and provided...
Read MoreI am extremely satisfied with my stay at Home2 Suites, Tracy, CA. I had an incredibly lovely experience, from the time I walked into the hotel until I checked out. I can truly say that all of the staff was very professional, welcoming, and provided great customer service. Not to take anything away from the other staff, but Dom really provided stellar customer service throughout my entire visit. I felt that she went over and beyond to make sure my stay was perfect. She was very professional, personable, engaging, cheerful, friendly and helpful and made me feel at home. I conversed with her throughout my stay and she always remembered what we spoke about and always took the time to answer my questions. Anything that I needed assistance with, being recommendations for restaurants, coupons, shopping near the hotel, extra towels, a good conversation, etc.) Dom was extremely helpful. She had a great attitude. With as many guests as they had coming and going it was very nice to have that personal touch.
Once I got to my room I was presently surprised at how nice and spacious my room was. Literally everything was well maintained and working perfectly. I loved that the lobby was stocked all day with coffee, teas and hot chocolate. I also liked that they had a water dispenser that you could get hot or cold water from if you had your own reusable bottle.
If you’re looking for a well located, safe, clean and professional hotel for short or long-term stay, this is the place. From the front desk, housekeeping, and the kitchen staff everyone was polite and accommodating. The location is, situated in a nice area with easy access to shops, restaurants, and other attractions.
I was so happy I chose to stay there. Overall, I had an outstanding experience and would recommend this hotel to others.
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