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Home2 Suites by Hilton Smyrna Nashville is a hotel in Smyrna, TN.

Home2 Suites by Hilton Smyrna Nashville Review Summary

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4.2
(340 Reviews)
5
4
3
2
1
[bip_review_summary]

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Ralph Bane II
Ralph Bane II -Google user
All as expected. A great place to stay. Clean, good food for breakfast and kind people. Emily was helpful and the ladies who take care of breakfast. Worth every dime and well representing the brand. Nice landscaping and well...Read More
VacationFamilyLocation: 5Luxury, Great view, Quiet, Kid-friendly, Great value
Monigo Saygbay-Hallie
Monigo Saygbay-Hallie -Google user
I was sooo disappointed in Hilton. There was a roach that crawled out of my sink day 2. They were booked for a tournament in the city so no other hotels or rooms to go to. I asked them to come and clean my room...Read More
VacationSoloLocation: 3
Krista Hahn
Krista Hahn -Google user
Nice, updated hotel. Couple reasons for 4 stars instead of 5. My parents' room wasn't done being cleaned when they arrived. Which is fine but they should've told them. This was after the check in time and my parents even stopped at the front...Read More
VacationFamilyLocation: 5The rooms were clean and spacious.They have a large selection of foods and drinks for sale in the lobby. Breakfast is included.Quiet, Kid-friendly, Great value, High-tech
JC Ridgeway
JC Ridgeway -Google user
The room was nice, the bed was decent, and we really enjoyed the pool table in the lobby.
BusinessFriendsLocation: 5
Robin Turner
Robin Turner -Google user
We have stayed at this hotel multiple times and until this weekend have always been pleased. I am writing this to make others aware and hopefully inform management so something can be done before someone is hurt. We arrived and checked in Friday night. When...Read More
VacationFamilyLocation: 5
P3480RXsandraf
P3480RXsandraf -Google user
We checked into the hotel on Thursday July 31st and out on August 3rd, 2025. Everything was relatively ok until Sunday. We got a knock on our door at 10:30 reminding us checkout was at 11. We told them I had paid ahead of...Read More
kathO3196ZJ
kathO3196ZJ -Google user
This is my second time staying at a Home 2 Suites. So, the one in Smyrna, TN was what I expected to be. Large rooms, kitchen included (no stove) for this room however. ||I came in April, so the pool was closed. Would have been...Read More
Nicolas Gajardo
Nicolas Gajardo -Google user
It is not a good hotel unfortunately. The walls between the rooms are very thin and you can literally hear everything from either side. I stayed here for 4 weeks and the staff did very little to fix the situation. I understand they didn’t build...Read More
BusinessSoloLocation: 3
Brigitte Taylor
Brigitte Taylor -Google user
In my room, the "clean" dishes had fingerprints and spots on them, and there was some type of dirt on one area of the floor. The front night clerk was not friendly or helpful. I didn't care to catch his name. But overall, the...Read More
VacationFamilyLocation: 5Quiet, Kid-friendly, Great value
Stacy Clabo
Stacy Clabo -Google user
This hotel needs to be updated and refurbished badly. The rooms are tiny, the bed was not comfortable and the sink was stopped up. Also, it only had cable, we couldn’t sign in with our Hulu account. The breakfast wasn’t bad, but just overall, not...Read More
VacationCoupleLocation: 4Keep looking, don’t book here.
Steve Wynn
Steve Wynn -Google user
Great location close to the interstate with clean nice rooms. Breakfast was better than the typical continental breakfast, too.
VacationCoupleLocation: 5Great value
114amirim
114amirim -Google user
It was fantastic, I've always loved this brand and will recommend to friends and family! Nowadays people can be so mean, and customer service lacking, but not at Hilton!
Kaitlyn Harris
Kaitlyn Harris -Google user
BEAWARE this hotel charges a recapture fee for parking of $4.25 a night which is not mentioned when booking or checking in! They did reimburse but this information needs to given when booking.
Location: 4
Michael Chapman
Michael Chapman -Google user
We had a small issue with a super loud fan, they moved us right as we checked in, no problem. Staff was very friendly. The housekeeping gentleman even stopped vacuuming the rugs in front of the elevator as I was waiting for one. Everyone said...Read More
Location: 5
Nancy Ma
Nancy Ma -Google user
Melissa, Kendrick and Dillon are simply wonderful! Norma, who served breakfast is fantastic also. When she came out to replenish food, she said "good morning, good morning." This is a wonderful hotel! We live a couple of hours away and try...Read More
Location: 5
Cody Ash
Cody Ash -Google user
Room was big and we enjoyed that with a family of 5. Lots of counter space and plugs for devices. It was fairly clean as well. Shower was super small but water was hot. Dispensers were full, plenty of towels. WiFi did not work on a few...Read More
VacationFamilyLocation: 4
Jimmy Baker
Jimmy Baker -Google user
We have stayed here several times. In 2 different locations and they have been wonderful for being able to be together with family for vacations and just to meet up and swap the grand kids. Love they can accommodate families (especially ours)
VacationFamilyLocation: 5Spacious and invitingKid-friendly, Great value
Ankush Gautam
Ankush Gautam -Google user
I had booked a two queen bed studio and was given a king bed studio without any notification. Digital check in did not work Hot breakfast options have egg or meat only. Bathroom tiles were disintegrating and had no grout. Floor had flex in it
VacationFamilyLocation: 5
Ahmed Abd El Aziz
Ahmed Abd El Aziz -Google user
Racist staff, stay away, always rude to me, violated privacy, walked in on me sleeping, continued to stay in room while I was sleeping, then I complained over the phone, they cancelled a 2 week stay, I stayed there 2 weeks a month for 3...Read More
Location: 2
Giselle Lopez-Rosa
Giselle Lopez-Rosa -Google user
This hotel was out of stock in every single thing. Not even half and half for the coffee, was ridiculous. The breakfast the same, no muffins, nothing. The market store super expensive, $4 for a 16 oz water bottle. The ice machine had mold and the...Read More
VacationFamilyLocation: 5Quiet
Hui Fen New
Hui Fen New -Google user
Very bad service from staffs. Housekeeping is made by request and full housekeeping service happens once every 4 days. When we requested in the morning, the counter said it will be done. However, when we returned to the room, nothing was …
shawnrK515NA
shawnrK515NA -Google user
If I could give this hotel -5 stars I would. The GM, Noah could care less about the guests. I stayed here for 12 nights and not once did they make up my room unless I requested it and even then they didn’t do it...Read More
triotrois
triotrois -Google user
Noisy, uncomfortable, disappointing stay at this hotel. Base price was $199 without tax and all the other charges. We had to stay here as it was a soccer tournament that was stay to play. Find an alternative hotel if you can for future. |We …
LightPacker784577
LightPacker784577 -Google user
NOISY, SMELLY, OUT-DATED! Travelled with two teens for a sports tournament. Had a king suite. Room was spacious. Pull-out sofa NEEDS a new mattress, it’s worn and too thin! The smell of mildew and cat urine was potent when you walked into …
Vu Nguyen
Vu Nguyen -Google user
We’ve stayed here several times. The quality has progressively gone downhill. The front desk staff doesn’t look at you. Behaves like you are a bother to them. …
Joey “Joey”
Joey “Joey” -Google user
Room, bathroom & kitchenette clean. Full size fridge/freezer. Kitchen fully stocked with everything you'll need. Big 55" flatscreen TVsin rooms. Friendly staff, young lady at checkin desk definitely was a huge help getting us checked in …
jscaforlife
jscaforlife -Google user
First off, everything from the staff to the hotel itself were wonderful. Clean, good breakfast options, loved the gym and pool table. BUT!!!! And this is why it earns zero stars from me, is that there was a VERY loud clanging noise that …
georgekR223QD
georgekR223QD -Google user
Room was fine but an easy indicator of failed management are substandard things IN PLAIN SIGHT. The breakfast was at about 30% by 9:15. Forty five minutes before the end of breakfast service. That is unacceptable. If you advertise …
Soman
Soman -Google user
Shower had nothing in soap dispenser = room service does not check to refill. Food was very spartan = powered eggs, greasy sausage patties, seasoned potatoes. Potatoes were best item but had no Ketchup. Mysterious truck did not deliver …
Shawn Hatch
Shawn Hatch -Google user
The breakfast was supposed to be open at 6am, however after waiting until 620, I was informed it was going to be late, and served at 7. There were multiple people, including 2 construction workers that also had to go and buy breakfast. All we...Read More

Features

Other

check icon Pool
check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast