Awful customer service. We were arriving late in the evening and confirmed with the property staff that this would not be an issue. When we arrived, no room. We were told their system was down and there was nothing to be done, they couldn't give...
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Awful customer service. We were arriving late in the evening and confirmed with the property staff that this would not be an issue. When we arrived, no room. We were told their system was down and there was nothing to be done, they couldn't give us our room. I would not recommend this property, and question if I would use Hilton at all after the way their customer support handled this.