If you have a family and children and have traveled for hours to reach this place, please think twice before coming here.
We booked a room with two queen beds a month ago through Orbitz. However, when we arrived, the front office manager gave us a...
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If you have a family and children and have traveled for hours to reach this place, please think twice before coming here.
We booked a room with two queen beds a month ago through Orbitz. However, when we arrived, the front office manager gave us a room with one bed and a pull-out bed. When we inquired about our reservation for two queen beds, she informed us that the hotel was overbooked and that because we booked through a third party (Orbitz), there was nothing she could do. She was unhelpful and insisted we either accept the room or leave.
In this location, your confirmed booking through a reputable website means nothing. I strongly recommend avoiding this place.