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Holiday Inn Express & Suites Columbus - Worthington, an IHG Hotel Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(216 Reviews)
5
4
3
2
1
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Brenda Burgess
Brenda Burgess -Google user
Decent hotel. It seemed to get very busy later in the evening but still remained quiet. Friendly staff, clean room. The pool room was nice and warm, but the water was freezing. Delicious breakfast in the morning, the lady who was making sure...Read More
VacationFamilyLocation: 3Quiet, Great value
Zachary Laird
Zachary Laird -Google user
I stay here a lot for business. Last couple visits the fire alarm has been randomly going off in the middle of the night. It is a very loud sound and shines bright lights in the room. Then to make it worse, it went off...Read More
BusinessSoloLocation: 3
Molly Niese
Molly Niese -Google user
Nice hotel- good breakfast. The hot tub is gone, that would have been fabulous! Pool water temperature is good. Hours are reduced 8am-9pm. Comfortable beds and room. Clean. Well cared for.
Sara
Sara -Google user
We booked a handicapped room because I'm disabled and needed a shower chair and rails to hold on to in the shower when I'm standing. Unfortunately half of the seat wasn't properly secured to the wall so I felt too unsafe to use it...Read More
Location: 5
Joy
Joy -Google user
The staff is accommodating & friendly, good breakfast, location is less than 20 mins from the zoo, Easton mall, and state fairgrounds. The pool is clean, well-maintained. Clean lobby & breakfast area. Brkfast, front desk & cleaning staff were great.
Michelle
Michelle -Google user
Love the location. Close to many surrounding areas/cities. Hotel felt very new and/or updated. Rooms were spacious. Micro/Fridge/Keurig. FREE breakfast- decent offerings. Ample parking. Staff was friendly.
Tristate Swagga
Tristate Swagga -Google user
I almost forgot to leave a review, but my experience definitely deserves recognition. Upon check-in, everything went smoothly. My room was clean, the sheets were fresh, and the overall presentation was very welcoming. One housekeeper, in particular, who stood out to me I think her name...Read More
VacationFamilyLocation: 3Kid-friendly
Vacationer642109
Vacationer642109 -Google user
Booked this hotel through another third party site for an overnight stay on my way back home from the east coast. I booked because of the reviews on that site with alot of those reviews mentioning cleanliness of the hotel. Was just wanting …
Dave Rogers
Dave Rogers -Google user
We've had another great experience with Holiday Inn Express. This is our go to hotel when we're on the road. As usual, there's a very friendly staff at the reception. The rooms are clean. This one had the complimentary breakfast that was really good with...Read More
VacationCoupleLocation: 5Large spacious rooms with a couch or a chair. Ours had both.Close to downtown Columbus, Ohio.I always feel safe at holiday inns.Nothing close enough to walk to from here.Large complimentary breakfast.It looks like some business computers are available in the lobby.Quiet, Great value
K
K -Google user
The hotel manager Mariah is rude and very unprofessional. She called me HOURS before check in and told me I had to pay over the phone for my reservation so I told her I wanted to make sure the call was legit as there are...Read More
Location: 1
Adam Greene
Adam Greene -Google user
Hotel is nice and off the highway. Handful of restaurants nearby. Had to wait about 5 minutes when we first got there as no one came to desk. Seemed like they had to go do something. Breakfast was good, room was big as we did...Read More
Location: 5
Sidney Dunfee
Sidney Dunfee -Google user
Stains on our bed and trash left in our room. Dusty surfaces and dirty muddy floors when we had just got into the room, grabbed a shower for our one night stay. …
Guest749174920
Guest749174920 -Google user
My family and I enjoyed our stay. The hotel was clean and updated. Loved the Dove brand being in the bathrooms, it was our first time seeing it. The front desk lady was AMAZING. The breakfast looked okay, but my family is picky so biscuits...Read More
Kayla W
Kayla W -Google user
Overall, enjoyed the stay. The complimentary breakfast was enjoyable, housekeeping came every day, and no signs of bugs that we saw. Only complaints are that the sofa bed had a large brown stain, the couch had dirt spots, and the shower rod …
Opa & Oma
Opa & Oma -Google user
The room was clean, fresh, bathroom was also clean & fresh. Bed was comfortable and the room was well insulated from noise. The breakfast food choices were good & everything was cooked well. The staff were friendly & helpful in recommending places to eat outside...Read More
Ramona
Ramona -Google user
The hotel was modern and visually clean. From there it went downhill. There was odor possibly bec of pets allowed. The bed was not comfortable. I always prefer hot breakfast and it’s always been fair in other places but this was bad. Both …
carmen
carmen -Google user
I found the staff to be extra friendly and helpful. The place was very clean and comfortable. The price was a good value. The breakfast food and staff were also excellent. The front desk workers were also very accommodating. Overall pleasant experience.
Christy Page
Christy Page -Google user
The entire staff at this hotel was incredible. Best I have encountered in a very long time. There was a large presence of cleaning staff, all were pleasant, say Hi, Good Morning, have a nice day etc! Every single one of them!
Cristi
Cristi -Google user
We had a wonderful stay at the Holiday Inn express. The staff was so nice and helpful. The coffee was delicious. The breakfast bar was clean and I really enjoyed the pancakes. Tasha at the front desk was so helpful and so was the hotel...Read More
TT
TT -Google user
I called to make a RSVP and the staff name Mariah who claims to be the manager was very rude. Very nasty . Worst customer service I ever experienced. I called to book a room she literally answer the phone screaming telling me do not...Read More

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast