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Holiday Inn Express Naperville, an IHG Hotel is a hotel in Naperville, IL.

Holiday Inn Express Naperville, an IHG Hotel Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(441 Reviews)
5
4
3
2
1
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Rick Curtis
Rick Curtis -Google user
I stayed at this location for the first time and was there for two nights. This hotel is tucked away and surrounded by corporate buildings. Access to the highway is easy and there are lots of nearby restaurants. I felt safe at...Read More
Bhavin Parekh
Bhavin Parekh -Google user
I had a wonderful experience at this motel. The room was very clean, comfortable, and well-maintained. The staff were welcoming, friendly, and always willing to help with anything I needed. Check-in and check-out were quick and easy. The location was convenient, with easy access to...Read More
VacationFamilyLuxury, Quiet, Great value
Eugene38
Eugene38 -Google user
The hotel is very spacious and the staff was very responsive to inquires. My room was spacious and I received an upgrade which was pleasant. A very comfortable bed. While this is an older property care was put into renovating it so that it …
Melissa
Melissa -Google user
Hotel and staff were amazing!! They let us check in early which helped us so much! Very clean, safe and such a nice hotel. Great neighborhood as well! Loved the free breakfast. Best hotel I’ve stayed at in awhile. Will definitely stay again when back...Read More
Location: 5
Andrew Finein
Andrew Finein -Google user
Nice, clean hotel with a handful of restaurants within walking distance. The staff at check in was very friendly and quickly got my checked in. The evening snacks were a nice perk as well. Much better experience than the Downers Grove location down the street. The...Read More
BusinessSoloLocation: 5Quiet, Great value
Bhavin Parekh
Bhavin Parekh -Google user
This is the truly one of the best hotels in the area. Every Tuesday and Wednesday, they host a manager’s reception with complimentary drinks and appetizers. The staff is exceptionally friendly, professional, and always willing to go extra mile. Our suite was spacious, comfortable, and...Read More
Location: 5
Becky H
Becky H -Google user
We had a great stay! We were traveling with our toddler and baby and having a suite with a separate living room was wonderful. The room was sufficiently clean and appeared fairly recently renovated for the age of the hotel. The breakfast was great! I...Read More
VacationFamilyLocation: 5Great value
Krishna Patel
Krishna Patel -Google user
Clean hotel!! The staff was always helpful! We slept great, nice pillows, ac, and once again clean! I always appreciate when bathrooms are spotless, bedding had no stains or hairs. Breakfast was good as well.
VacationFriendsLocation: 5Great view, Quiet, Kid-friendly, Great value
Bryan Clark
Bryan Clark -Google user
The hotel was clean, quite and tge staff was very friendly. If my work gives enough notice on coming to this area, I don't have to shop around for a hotel. I always know what to expect. The best. Great prices on top of...Read More
BusinessSoloLocation: 5Quiet, Kid-friendly, Great value
Old Mower Guy
Old Mower Guy -Google user
The rooms are up to date, clean, comfortable, quiet, have all of the amenities. Decent selection of basic TV channels. Wi-Fi was sketchy and not available in the breakfast area. Monday's breakfast had a good selection, tasted good, was …
PUNEET KUMAR
PUNEET KUMAR -Google user
Great stay at Holiday Inn Express Naperville! Staff was super friendly, rooms clean and comfy, and the Tue–Wed free brunch was a real treat. Had such a fun and relaxing time—will definitely come back!
BusinessSoloLocation: 5439DowntownFull safetyYesVery goodLuxury, Quiet, Great value
Don Arrington
Don Arrington -Google user
Really enjoyed my stay. Staff was friendly and room was fantastic. Was able to take advantage of the fitness room which was very clean. Enjoyed the Manager Reception with tacos and a cold beverage This hotel will be my go...Read More
Joseph Bergman
Joseph Bergman -Google user
Total scam. Booked through United Hotels.com. Cancelled nine days in advance. No refund. I personally will never use Holiday Inn or United Car or Hotel booking again. In reality Your property sets the rules. Own IT
D Michele Johnson
D Michele Johnson -Google user
This is a beautiful location and IHG property. The hotel treatment is top notch and I love the way they treat the loyal guests! My upgrade was a Big nice surprise and though I am traveling for work I feel like I am on a...Read More
Cathy
Cathy -Google user
The hotel staff was wonderful as soon as we entered the lobby. Knowledgeable of the area and directed us to specific restaurants we were looking for. The room was very clean and smelled very fresh. We never had to adjust the temperature in the room,...Read More
Cassandra Hightower
Cassandra Hightower -Google user
Our sheets and towels were all stained the night we checked in. We asked for new sheets that same night. The following day, when they "cleaned" the room, the clean sheets I put on were replaced with another set of stained sheets. When I say...Read More
Chris Rad
Chris Rad -Google user
I've stayed here over the years for 9-10 work trips, and would do so personally as well. The staff really shines here, they're all awesome! It's also super close to a ton of bars/restaurants and whatever else you could need.
camilla husted
camilla husted -Google user
Great hotel! Large and spacious rims with a separate living area from the bedroom. Coffee makers, small refrigerators and microwaves in every room. The mattress and the bedding were amazing! There is a full workout gym and an indoor heated …
Ragu
Ragu -Google user
Hotel, Staff, Room are great. It would be 5 star if AC worked well. We couldn’t sleep and didn’t have energy to deal with staff on this as very tired with travel. Room was never cool and struggled to get some sleep. Otherwise, staff are...Read More
Da vet
Da vet -Google user
Superior staff friendly knowledgeable courteous. A cut above the rest. Superior place if traveling close to downtown area both city and suburb close to shopping and an abundance of restaurants to choose from. Desk area is amazing not to …

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast