I’m an IHG Diamond member, and spend typically 4 nights/week in a Holiday Inn Express.
This review is long over due, as I’ve stayed in this property multiple times in the last year. I’d like to highlight one of your employees, Manuel (Manny). 4...
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I’m an IHG Diamond member, and spend typically 4 nights/week in a Holiday Inn Express.
This review is long over due, as I’ve stayed in this property multiple times in the last year. I’d like to highlight one of your employees, Manuel (Manny). 4 months back, I was training a new employee, whom had booked at this location early. I usually book day of, as my job may bring me to an unexpected stop. This hotel was booked when I tried to reserve. After speaking to Manny, there were a couple rooms that had opened up, and he accommodated, which meant a lot to be in the same hotel as my trainee.
Last night, welcoming as always, he remembered me and we shared a laugh. I told him I owed him for this 5 Star, not just for the previous help, but with every time checking in, the same professionalism and smiles as the times below.
This hotel also has a great breakfast for IHG’s. So give Manny & the kitchen lady a raise!! Food was great at 6am. Great priced hotel with a great staff!