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Hilton Garden Inn Tewksbury Andover in Tewksbury

Name: Hilton Garden Inn Tewksbury Andover in Tewksbury
Address: 4 Highwood Dr, Tewksbury, Massachusetts, 1876, US
Price range: 3 stars
Rating: 4.5

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4.5 (16)

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Hilton Garden Inn Tewksbury Andover is a hotel in Tewksbury, MA.

Hilton Garden Inn Tewksbury Andover Review Summary

The summary was generated by AI, based on reviews.

Hilton Garden Inn Tewksbury Andover offers clean, comfortable rooms and friendly service. Guests appreciate the convenient location, ample parking, and well-maintained facilities. The on-site restaurant and fitness center add value for travelers. Some guests mention occasional noise and minor maintenance issues, but overall satisfaction remains high. The hotel is a popular choice for both business and leisure stays, with staff noted for their helpfulness and professionalism. Most visitors enjoy a pleasant and hassle-free experience during their stay.

Review Rating Chart

Google: 4.2/5

Tripadvisor: 4.0/5

Booking.com: 8.1/10

Expedia: 4.1/5

Hotels.com: 8.2/10

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Reviews & Ratings

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4.5

(16 Reviews)

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Lisa Kim -Google user

I had a mixed experience during my stay. On the positive side, the receptionist was excellent, very friendly, welcoming, and efficient during check-in and throughout my visit. Their professionalism really stood out. However, there were a few downsides. The cleanliness of the hotel floor could have...Read More

VacationCouplePhone reception was terrible as well

Jessica Dudzinski -Google user

We were there for a big event. I have some huge respect for the workers, it wasn’t easy but they kept everything afloat. Huge shoutout to Don for staying late to keep the lobby open and for giving my roommate a discount even when we...Read More

yingxin ye -Google user

Thanks to the front desk assistant Jose provided wonderful help to me. He is caring, patient and being very nice to us, which gave us a perfect experience staying on Labor Day Trip. Plus clean and nice room. Definitely recommend this nice place to everyone.

Location: 5

hunter lee -Google user

I’m a Diamond member and travel often, so I’ve stayed at plenty of hotels this one fell short, especially for a long stay. It took three days and three separate requests just to get body wash, which is ridiculous for something so basic. The property only...Read More

BusinessLocation: 2Luxury

Ana Rocha -Google user

Lovely hotel, a bit difficult to exit, but has good amenities. (lots of outlets and usb ports; in room microwave, mini fridge and keurig; comfortable seating and plenty of lights) Check in was a little awkward because I wanted to pay cash, but that eventually...Read More

VacationSoloLocation: 4good amenities (lots of outlets and usb ports; in room microwave, mini fridge and keurig; comfortable seating and plenty of lights), bathroom vent is really loudQuiet

Garrett Phillips -Google user

I stayed here on a work trip and must say some of the reviews prior to my arrival gave me pause. Upon arriving, I was glad to learn the bad comments were inaccurate, at least for my room. It was newly renovated, and featured a...Read More

BusinessSoloLocation: 4

J. Warren -Google user

Spent 3 nights there. The room was spacious, clean, and surprisingly felt like I got incredible sleep which is uncommon for me in hotels. That alone isn't why I'm here writing a review. The shining star of the experience was the reception staff. Every encounter I...Read More

VacationSoloLocation: 5Great value

Aimless Wonder -Google user

Traveling with 4 adults we had a 2 Queen 1 sofa bed room with 1 and a half bath. Rooms were nice bathrooms a bit dated with wear. Overall hotel was nice and clean. Location is kinda middle of no where. Easy access to highway if you want...Read More

Location: 4

Javier Gutierrez -Google user

The room was extremely clean, everything and everyone was extremely accommodating. The lobby was well lit, and had a welcoming atmosphere! Would definitely recommend staying here, absolutely made my experience in Boston great! I also want to shout out Don for all of his help,...Read More

VacationFriendsLocation: 5Luxury, Great view, Quiet, Kid-friendly, Great value, High-tech

Kris Leach -Google user

With one exception, the front desk staff was absolutely terrible during our four night stay. Don was GREAT, very engaging, very friendly, and caring. Other than Don, they were not friendly or even cordial. I was at the front desk at least once or twice...Read More

Location: 5

Nathan Rock -Google user

The rooms are clean. Beds are firm and pillows are soft. The gym is pretty decent. Some of the staff are very helpful, especially at the bar. Others not so much. I didn't use the cloudy weird smelling pool, nor...Read More

BusinessSoloLocation: 4There's a gas station and a Cracker Barrel across the street. That's about it.The bar food is decent. The drinks are great. The bar staff is the strongest feature of this hotel.

Joseph McAndrew -Google user

The lobby is very bright, clean, spacious and welcoming. Room was clean and comfortable. Don is an exceptional staff member that not only does his job well but makes the guests feel like his friends. Don, in my opinion is an important asset to the hotel.

Jessica Kam -Google user

I love how they updated this hotel from what it looked like previously. The check in process went smoothly, which I appreciate with Don Lee's help! He went above and beyond to accommodate me and my daughter's to another room with two beds...Read More

Beth J -Google user

We just checked in and it’s been a nightmare. Out of the 5 rooms we were shown, every single one was dirty. The last room we finally settled for still had trash left from the previous guest (dirty ear wax on a q-tip), hair everywhere,...Read More

Trish Craig -Google user

Front desk staff needs lessons in customer service. Two of the 3 people I had interactions with were pretty rude. Young guy completely ignored me while doing something on the computer for several minutes, not even a greeting or I'll be …

Emily Anderson (Hlesey) -Google user

I spent a weekend here with my partner and our dog, we really enjoyed our stay. The staff were really kind, the kitchen food was super good and best of all..it was super pet friendly and clean! Donald specifically was super amazing and …

Perry Winkle -Google user

Room is spacious and clean, very modern and comfortable. Service is spectacular, let me tell you about Donald ok. He has been the most helpful and polite human I’ve met lately, he helped me book a reservation and then cancel it last minute. …

Swift Duck -Google user

I was one of the goobers there for fingerboarding! Great hotel and amazing atmosphere. …

Dave -Google user

Easy off from 495 (getting on out of the driveway is a bit tougher). Check-in clerk wasn't really engaging. She made me feel like I was keeping her from reading her book. Other Hilton Garden Inns make you feel more at home. There wasn't any...Read More

Kim Parker -Google user

Front desk always helpful & pleasant! Our room has stained carpet, dirty bathroom floor, and nearly empty bathroom tissue, no refills. The bathroom could use at least 1 towel holder as there's nowhere to hang them. Housekeeping needs to do better.

Features

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Pool

Free parking

Free Wi-Fi

Air-conditioned

Star rating

Check-out time

Check-in time

Amenities

Free Wi-Fi

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Hilton Garden Inn Tewksbury Andover in Tewksbury

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