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Hilton Garden Inn Dulles North in Ashburn

Hilton Garden Inn Dulles North in Ashburn

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4.1 (789)

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Hilton Garden Inn Dulles North, a premier Hotel in Ashburn, VA, offers a comfortable and convenient stay for business and leisure travelers alike. Located at 22400 Flagstaff Plaza, our Hotel is just minutes away from Washington Dulles International Airport and close to local attractions. Our Hotel features modern amenities, including a fitness center, indoor pool, and on-site restaurant serving delicious American cuisine. Each of our spacious rooms is equipped with free Wi-Fi, a flat-screen TV, and a comfortable bed. Whether you're in town for a meeting or a vacation, our Hotel has everything you need for a relaxing and productive stay. Take advantage of our free shuttle service to and from the airport, as well as our 24-hour business center. Hilton Garden Inn Dulles North is the perfect choice for anyone looking for a Hotel in Ashburn, VA. Book your stay with us today and experience the best in hospitality and comfort.

Hilton Garden Inn Dulles North Review Summary

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4.1

(789 Reviews)

5

4

3

2

1

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A Google User -Google user

Perfect mountain retreat that exceeded our wildest dreams! The setting was absolutely spectacular with breathtaking alpine views from every window. Our chalet-style suite had a cozy fireplace and luxurious amenities. The staff arranged incredible outdoor adventures and provided expert guidance for activities. Evening dining featured...Read More

Location: 5

FAY E. -Google user

Comfortable bed and pillows. Clean rooms though daily service has to be requested. Breakfast buffet leaves much to be desired with limited choices (eggs, bacon, sausage, potatoes, breads) and 2 juices. Desk staff weren't available consistently though friendly. Rooms have microwaves,...Read More

Location: 3

Jack Pantziris -Google user

I would give this hotel and their staff a hundred stars if I could. We reached out to this hotel to reserve a room block for our wedding. The staff went out of their way to make this a perfect weekend for us - including...Read More

Location: 5

Jackie Wilson -Google user

What a nice hotel for its price. The rooms are clean. Breakfast was yummy. There was a lovely person who made sure our coffee cups & water glasses were filled. The lobby is beautiful. Starbucks is in walking distance. Internet worked well. Staff is prompt...Read More

VacationFamilyLocation: 5Near the Ashburn Metro station.I felt safe.Great value

Jit Ray -Google user

Horrible Stay – This Place Should Not Carry the Hilton Name I travel often and stay at Hilton properties regularly, but this was by far one of the worst hotel experiences I’ve had. 1. There were bugs in my room. That alone should be enough to raise serious...Read More

VacationFamilyLocation: 3

BALJINDER SINGH -Google user

I had a booking there for 2 nights from September 25 to September 27. The first night we checked in late around 11 pm and I was really tired so I went to sleep . The room was smelling bad like it had not been...Read More

I had a booking there for 2 nights from September 25 to September 27. The first night we checked in late around 11 pm and I was really tired so I went to sleep . The room was smelling bad like it had not been opened in years. My wife and 2 year old Son spent most of the night in the lobby as they couldn't sleep in the room because of the smell . Next day I had to leave early in the morning for work . When I got done with my work I phoned front desk that we have 1 more night to spend in the hotel as I prepaid for 2 nights already and explained her the situation that the room smells a lot and my wife and son spent the last night and the 2nd day mostly outside the room, can we get a different room for just 1 night. Before calling them I already searched online if there are rooms available and there were rooms available . When I asked the front desk ( I think her name was Angeline Reyes) she plainly lied to me and said that I am sorry she has no rooms available , all the rooms are already booked now . When I told her I already searched online and there are rooms available then she told me yes there are rooms available but the housekeeping is gone for the day and if she gives us another room she won't be able to sell our room to somebody else for that night. What kind of a service is that? Firstly ,you lie to my face then when your lie gets caught you give me an explanation that since housekeeping is gone for the day I can't be given other room . That is really bad on the management part that if somebody has a problem with the room they are still stuck with that room as they don't have any housekeeping in the evening. So my question is who is responsible for housekeeping ? This is the worst place I stayed at . The 2nd night I spent in another hotel which was much cleaner and we had no problem sleeping . So I just wasted my 2 days worth of money and sleep in this hotel . No apologies or help of any kind was offered . I would give them 0 stars it there was an option to do that . I will make sure I will complain about this hotel and the front desk Supervisor( Angeline Reyes) to the corporate office. They should have done better . At least offered me a little bit of refund for the problem we faced that they were not willing to help at all . So , I suggest everybody to steer clear of this hotel or if you have no choice but to stay at this hotel don't pay for more than 1 night because if the room is bad you can change it the next day . It you prepaid for more days you are stuck with the room for all those days, doesn't matter what problem you face in the room , you are stuck with the same room for the duration of the stay. Horrible customer service.

Location: 1

Az SH -Google user

This spot has an outstanding staffs, from front desk manager Abdil and FD staffs to restaurant and bar and drivers. Just housekeeping team were less friendly but cleaning was great. I like to have special thanks to Sammaya (Maya) the front desk associate who was...Read More

Location: 5

Trip.com Member -Google user

The hotel does not provide electric kettle to boil water & was not supplying bottled water to the guests as well. You had to pay for basic drinking water USD2.00 per 600mm bottle. Getting drinking water is a big problem from the hotel. The …

Sourav Saha -Google user

THEFT!!!!!!!!!!!!!!! Yesterday was our 2nd time staying this hotel. First time it was really smooth but this time there has been some issues. a) toilet flush did not work, they sent plumber after we called. Which is okay b) we left the room to drop off someone to...Read More

Service: 1

Brian Scott -Google user

Booked two days. No rooms were ready when I arrived so an awesome reservation clerk put me in a suite. I asked the same person about extending my stay but she couldn't match the Booking.com rate so she said book it through them and I...Read More

FamilyLocation: 2Carpet needs replacing in 314 and the shower is handicapped with no room with a chair mounted inside. Towels are all very old and several were torn.Nothing except Starbucks to eat around unless you have a car.Look at other options where the staff care about you.

roberto linares -Google user

Yeah, definitely your hotel, if your in the area, you have a restaurant/bar, food is awesome, room is impeccable, price is good, honestly, you can't go wrong at this location. Definitely recommend 👌 👍 …

Joe Vaccaro -Google user

Horrible experience from a Hilton Honors Diamond Member. Tv broken no way to fix. Sloooow service at bar and front desk. When needing help best they can do is shrug and say sorry. Pass on this one

Stephen Franchek -Google user

Nothing works at this hotel. My room keys keep deactivating, my TV was broken, the exercise bike in the gym is broken, my toilet keeps running like it’s trying to fill endlessly, the iron in my room spewed disgusting white stuff all over my work...Read More

Debra Geiger -Google user

The Hilton Garden Inn at Ashburn was a great disappointment. If you are looking for Hilton quality—do not stay here. The hotel is online with a Days Inn or Red Roof Inn. Noted below are the reasons for my rating. …

W. Hart -Google user

Honestly the rooms are ok but everything else is such a complete over priced ripoff it’s just not worth it. I’m not going to do business with people that screw their own customers because they can. Last time staying at a Garden Inn. Time to...Read More

Bill Legg -Google user

Such amazing staff! They took great care of us and the room was immaculate. The beds are super comfy and I got the rest I needed before a full day of traveling. I will be staying here again!

Julie -Google user

The hotel was beautiful, the rooms were clean and the people were very nice.

Justin Cooper -Google user

Horrible staff and there was rat poop in room. Pillows were paper and had to ask for housekeeping. Dirty. One time didn’t have hot Water and the power went out and was trapped in an elevator and they didn’t even have the emergency line working...Read More

Ron Williams -Google user

Very nice hotel. Spacious entry area and rooms. Great restaurant food. All staff were very pleasant and friendly.

Holly Kozubal -Google user

I stayed here only because of my flight delay. I was given a room on the 1st floor. The room was super clean and smelled good. I had sliding glass doors to go outside if I wanted right from my room. Unfortunately, it was...Read More

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