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Hilton Garden Inn Cleveland Airport is a hotel in Cleveland, OH.

Hilton Garden Inn Cleveland Airport Review Summary

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4.2
(1139 Reviews)
5
4
3
2
1
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David Hughes
David Hughes -Google user
N/A
Very comfortable stay. Easy app check-in and digital key. As of 2-7-25, the hot tub & pool are down for renovation. The hotel is open but is currently going through a renovation, so some services may not be available at this time. Check back later...Read More
Justin Ingraham
Justin Ingraham -Google user
N/A
The hotel was decent. The rooms weren't bad. Unfortunately, they are remodeling the hotel and just before our stay the water main busted causing damage to multiple floors and rooms so they had workers and fans throughout the hotel which was a disturbance. Trip type Business Travel group Solo Rooms:...Read More
Kayl Jenkins
Kayl Jenkins -Google user
N/A
As a recent employee who knows all the ins and outs of this place DO NOT STAY OR WORK HERE! The hotel is under renovation and the pool and hot tub and gym are not open. The hotel had a major water flood a month...Read More
Emma Baker
Emma Baker -Google user
N/A
Overall, our experience here was pleasant and the atmosphere was nice. The staff were all friendly and helpful, making sure to ask if we needed anything multiple times. Our room was clean and spacious, and the beds were comfortable in my opinion. Trip type Vacation Travel group Couple Rooms: 5 Service:...Read More
Nicholas Bruhnke
Nicholas Bruhnke -Google user
N/A
The customer service by all the employees I had interacted with was nothing short of extraordinary. Shaunna and Lois warmly greeted me upon arrival and got me checked in quickly. David (cook) and Dominique (server) were such a pleasure to interact with during...Read More
T Si
T Si -Google user
N/A
The room and hotel location was very good for our needs. The restaurant food was also good. Unfortunately, housekeeping missed a previous guests socks under the bed and a lot of dust bunnies on the bathroom door. Trip type Vacation Travel group Couple Rooms: 3 Service: 5 Location: 5 Hotel highlights Great value
John
John -Google user
N/A
Stayed a night to catch a flight the next morning and had a great stay. Room was clean and warm when we checked in on that cold night. Next morning we were close to the airport. Trip type Vacation Travel group Couple Rooms: 5 Service: 5 Location: 5 Hotel highlights Quiet, Great value
donny smith
donny smith -Google user
N/A
I've stayed here several times, hospitality is great. Rooms are clean and large. After trying 90% of the menu Chef Luiz and all servers like Martha are great! It's a comfortable ride to and from the airport with their shuttle system. Trip type Business Rooms: 5 Service: 5 Location: 5
Trip769011
Trip769011 -Google user
N/A
Bed was uncomfortable. The room was reasonably clean but the bathroom was not. There was mold in the shower along with some hair. The shower gel bottle was empty. Didn’t look like the shower had been adequately cleaned in a while. We just … Read more...Read More
Gabrielle Knight
Gabrielle Knight -Google user
N/A
Everything about the hotel was great. Especially the free shuttle to the airport. Only bad thing is that breakfast is 10 dollars. And it's a subpar breakfast. And the restaurant server lady didn't have good hospitality. She was very rude and disrespectful. Even when we...Read More
Andrew Jones
Andrew Jones -Google user
N/A
Stayed here many times prior to flying out of CLE. Very convenient location, free shuttle to airport and they picked you up when you arrived home. Today we find out, you can't leave your car there anymore while you are gone. No solutions or …...Read More
Stuart Morley
Stuart Morley -Google user
N/A
Great airport hotel but 10 minutes fron airport. Would use again. They have shuttle which you can ring to pick you up. Good restaurant. Quiet. More
Gina Enneking
Gina Enneking -Google user
N/A
The hotel was clean and the staff was friendly…. However; there was only one working elevator. When the power went out because of tornado damage, there was no backup generator and no elevator. This was a hazardous situation for any disabled … More
Richard
Richard -Google user
N/A
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Carlos Ruiz
Carlos Ruiz -Google user
N/A
Excellent Service, fast check-in and check out at front desk if needed, using app also a super easy procesos Even to pick a room and get a electronic key to use the in the cell phone, personnel friendly and totally helpful, shuttles service to airport,...Read More
Kristina Blamer
Kristina Blamer -Google user
N/A
We’ve stayed at 2 Hiltons in the past week while traveling for the hot tib and neither were working.
Sarah Wilson
Sarah Wilson -Google user
N/A
We just stayed here for 4 days and I have to say it was an excellent stay!! Every single employee we encountered had a smile and a were all so friendly and helpful! The food at the Restraunt was EXCELLENT!! They had a singer...Read More
d
d -Google user
N/A
Really great team at this location: front desk, restaurant and housekeeping. I do wish they provided Non-slip flooring in the showers because just about took a nasty spill. More
Hana Cordon
Hana Cordon -Google user
N/A
Just stayed at the Hilton Garden and it was great! The pool was clean and warm, the rooms were spotless, and the beds were very comfortable. The staff were also fantastic! Shout out to Brandon at the front desk who made sure I didn’t miss...Read More
Trip.com Member
Trip.com Member -Google user
N/A
Great stay and close by the airport. Also decent pool but small gym. Good staff and lobby bar
Andrew Jones
Andrew Jones -Google user
N/A
Stayed here many times prior to flying out of CLE. Very convenient location, free shuttle to airport and they picked you up when you arrived home. Today we find out, you can't leave your car there anymore while you are gone. No solutions or suggestions...Read More
Stuart Morley
Stuart Morley -Google user
N/A
Great airport hotel but 10 minutes fron airport. Would use again. They have shuttle which you can ring to pick you up. Good restaurant. Quiet. Trip type Business Travel group Solo Rooms: 5 Service: 5 Location: 4 Rooms Comfortable rooms Walkability Not easy to walk from airport. Nearby restaurants within walking distance if you don't want...Read More
Gina Enneking
Gina Enneking -Google user
N/A
The hotel was clean and the staff was friendly…. However; there was only one working elevator. When the power went out because of tornado damage, there was no backup generator and no elevator. This was a hazardous situation for any disabled individuals on any floor...Read More
Carlos Ruiz
Carlos Ruiz -Google user
N/A
Excellent Service, fast check-in and check out at front desk if needed, using app also a super easy procesos Even to pick a room and get a electronic key to use the in the cell phone, personnel friendly and totally helpful, shuttles service to airport,...Read More
Sarah Wilson
Sarah Wilson -Google user
N/A
We just stayed here for 4 days and I have to say it was an excellent stay!! Every single employee we encountered had a smile and a were all so friendly and helpful! The food at the Restraunt was EXCELLENT!! They had a singer...Read More
d
d -Google user
N/A
Really great team at this location: front desk, restaurant and housekeeping. I do wish they provided Non-slip flooring in the showers because just about took a nasty spill. Trip type Vacation Travel group Solo Rooms: 4 Service: 5 Location: 4
Hana Cordon
Hana Cordon -Google user
N/A
Just stayed at the Hilton Garden and it was great! The pool was clean and warm, the rooms were spotless, and the beds were very comfortable. The staff were also fantastic! Shout out to Brandon at the front desk who made sure I didn’t miss...Read More

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check icon Pool
check icon Hot tub
check icon Free parking
check icon Free Wi-Fi
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check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi

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