Reviews (315) 709-0000 Call Direction Website Photos About
Call Direction Website Reviews

About

Hampton Inn Rome is a hotel in Rome, NY.

Hampton Inn Rome Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.4
(595 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Katherine Peck
Katherine Peck -Google user
BED BUGS! Checked in on Friday 7/11/2025. Went to our room, 308 and I checked the bed as I always do. Upon inspection I found a large bed bug on the corner of a mattress. We immediately left and informed the front desk. After...Read More
VacationFamilyLocation: 1
Jeff
Jeff -Google user
Room was clean and A/C worked great. Large smart TV. Bathroom very clean and well stocked with toiletries and towels. Front desk staff was very nice and made a great quick dinner suggestion. Like all Hampton Inns, the bedding—particularly the pillows—-are an embarrassment. But can’t hold the...Read More
Location: 5
Lashana Thomas
Lashana Thomas -Google user
I’m planning an event in Rome, and this hotel was perfectly located—close to my venue and other local spots. The service and hospitality were truly top-notch! Amber, who manages the breakfast service, is an absolute gem—so sweet and caring. Cookie and Corrine at the front...Read More
BusinessSoloLocation: 5Great value
Pat Rosenthal
Pat Rosenthal -Google user
We made reservations here for a weekend trip with my 2 yo granddaughter. Room was clean, comfortable and had plenty of space for our things. I called ahead hoping to be able to request a slightly earlier check in time. (Traveling with a toddler can be...Read More
VacationFamilyLocation: 4Kid-friendly
Paul Carpenedo
Paul Carpenedo -Google user
We stayed at this inn 2/12 & 2/13. It is one of the best Hampton Inn's we have stayed at in recent years. Room was adequate size. Very clean. Everything in the room was in good working order and good repair except...Read More
VacationCoupleLocation: 4See above. Everything in the room & the hotel was in good working order and in good repair. Hotel is a good value.Felt very safe in this hotelBreakfast was typical Hampton Inn breakfast. Staff kept the area well stocked and clean. We were very satisfied.Quiet, Great value, High-tech
Micah Mills
Micah Mills -Google user
Staff very helpful! Thank you to the new young lady who helped me when I checked in, and the maintenance guy-you were very helpful and kind (and your daughter). I appreciated everyone's kindness and look forward to coming back when I visit my daughter...Read More
SoloLocation: 5Probably won't get an adjoining room again. Very loud next door and could make out everything they said. They are dog friendly and could hear the dog barking through the wall on the other side of me. Was happy he was a small dog lol The guy upstairs sounded like a gaint stomping around the room at all hours. That wasnt so pleasant. 🤪 the rooms are alright, i had the back side with the tree line, which i loved. Saw deer, and a ground hog. It was kind of peaceful and serene. Thanks again to the staff for being so accommodating and wonderful. 🙏☺️There is a trail nearbyEverything is fairly close. Gas station across the streetKid-friendly
Cathy C
Cathy C -Google user
Staff was great. Hotel common areas were neat and clean. Room was clean. Would definitely recommend.
VacationFriendsLocation: 5Quiet
paulvE9274XH
paulvE9274XH -Google user
The staff was very friendly, and the manager accommodated my request to move out of a room where little kids were jumping around upstairs with no fuss. Great location, all in all a winner!
Ally Kat
Ally Kat -Google user
The staff is very friendly and the rooms are pretty nice.
Location: 5They have a little nook area with all sorts of drinks and goodies.Quiet, Kid-friendly
Valerie Carr
Valerie Carr -Google user
Quiet. Just what we needed after an active day of swimming, running, and eating with toddler grandchildren. And ice cream from Stewart's across the street
VacationFamilyLocation: 5CleanVery walkable, modern apartments nearby, planned park setting, gracefully curving roads throughout the former Griffiss Air Base.Breakfast was cheese omelets with sausage patties.Clean.Great view, Quiet, Great value
Susan Olster-Dauch
Susan Olster-Dauch -Google user
Breakfast is great. Free cookies at 5. Friendly and clean.
Bus…
rob baker
rob baker -Google user
Unimpressed with customer service. Flight delays meant I arrived late so they cancelled booking at 3am. No attempt to contact to check.
Chairman Emeritus Augustine
Chairman Emeritus Augustine -Google user
Chairman August was looking to visit Rome, NY and found this beautiful Hampton Inn. A very nice woman at the front desk helped guide me in and hold the last room for me because I was traveling and it began to snow and get...Read More
JC Lo
JC Lo -Google user
The curve to get to the entrance was a bit difficult, The pool was cold and is only 4 feet 11 inches deep. The rooms smell clean and has a small microwave, coffee maker, and toiletries. Very nice hotel with complimentary breakfast.
David
David -Google user
Nice upkeep on the outside
Kimberly
Kimberly -Google user
Nothing
Ashlee Maillett
Ashlee Maillett -Google user
Clean , cozy room for the price ! Front desk worker was very, very helpful for our late night check in! Will definitely be staying again!
Roxanne
Roxanne -Google user
The room was very nice and clean and comfortable and the breakfast was good.
Wilder G
Wilder G -Google user
The stay was very accommodating. Only issue I personally had was that there was no access to a freezer, but doesn't take away from the entirety of the hotel and staff. The breakfast 🥞🍳 was great. Nothing overwhelming, and it was just right. …
frontierman999
frontierman999 -Google user
It did what it said on the tin…..! But no more…..sadly. We had great interaction with Luana over email and phone tweaking our visit and she seemed very attentive and positive and cooperative but not a trace of a smile nor any kind...Read More

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast

People Also Search