Booked 3 rooms for 2 nights for a fishing trip . Floors were sticky, the soap was the size of a fun size candy bar . The towels were so thin you could see through them . 2 staffers barely spoke English and it was...
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Booked 3 rooms for 2 nights for a fishing trip . Floors were sticky, the soap was the size of a fun size candy bar . The towels were so thin you could see through them . 2 staffers barely spoke English and it was hard to communicate. I asked for another roll of toilet paper and the staffer was hesitant to give me one. We stayed the first night and the guys left early to fish. Got a call around 9:30 am that the coast guard announced big waves , severe storms to get off the water trip canceled . Went to hotel and spoke with a man and asked to cancel the second night because we were all leaving . He called the owner and put me on the phone with him. Explained what happened and he said he would refund the second night to all 3 rooms. Driving back I got a call from the one staffer who did speak clearly and he said the owner called him and was only giving 1/2 the refund. I explained what he told me and his reply was” oh, you know so much more than I do! “ everything I said , he repeated that! There were no cancellation policies posted in the lobby or website. I contacted my credit card and I am fighting the second night! Please read all reviews and do not stay here! I think some are relatives ( the good comments)! There are other safer, cleaner , and friendlier motels near by!