I’ve stayed at the property twice, in 2023 and 2024. My first stay was fine, however the most recent stay in 2024 was incredibly disappointing. We will not be back.
We paid extra for a pet friendly room and it was not clean, it was disgusting....
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I’ve stayed at the property twice, in 2023 and 2024. My first stay was fine, however the most recent stay in 2024 was incredibly disappointing. We will not be back.
We paid extra for a pet friendly room and it was not clean, it was disgusting. There was hair in the shower that was not ours, signaling a lack of standards when cleaning bathrooms. Additionally there was a dead worm carcass in the room, showing they’ve never cleaned or vacuumed the floors. With an extra pet fee required, and after our first stay, I expected more from this property.
I filed a complaint on 12/31 and was supposed to receive a response within 5 days, it’s taken more than 2 weeks and I have not heard back from this hotel.
Steer clear of this property. I will not make the mistake of booking here in the future and will not be back.
Rooms: 1
Service: 2
Location: 4