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Fairfield Inn & Suites by Marriott Grand Rapids in Grand Rapids

Fairfield Inn & Suites by Marriott Grand Rapids in Grand Rapids

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3.9 (490)

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Fairfield Inn & Suites by Marriott Grand Rapids is a hotel in Grand Rapids, MI.

Fairfield Inn & Suites by Marriott Grand Rapids Review Summary

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Reviews & Ratings

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3.9

(490 Reviews)

5

4

3

2

1

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Craig Sheets -Google user

I’ve stayed at a lot of hotels around the world, small airport hotels, from the 1970s to today. But this hotel was one of the worst. There was a gap in the door you could see clearly into the hallway, the deadbolt lock didn’t lock,...Read More

FamilyLocation: 2

Ja'Dora Taylor -Google user

Baby listen here idgaf how much make-up you put on something if it still has the same deep issues it’s always gone be the same. Breakfast lady seen me place 2 drinks on the table soon as I walked away and came back they were...Read More

VacationFamilyLocation: 4DisappointedClose by everything

Soorena Farboodmanesh -Google user

Absolutely Awful Stay – One of the Worst Hotel Experiences of My Life I stayed at this hotel for five nights last week, and I can confidently say it was one of the worst experiences I’ve ever had at a Marriott property — or any hotel,...Read More

BusinessFamilyLocation: 1Dirty and never cleanedNot safeAwful

Tami L -Google user

I've stayed here many times, never had an issue. The room is clean, TV, microwave, mini fridge, everything was fresh, no foul smells. The toilet is loose, but not worthy of a rant. We obviously were in a room that hasn't been...Read More

VacationFamilyLocation: 5

RickRuppert -Google user

Excellent comfortable room but found out when we checked out that it was recently refurbished. Hotel was clean, room was exceptional. Breakfast was awesome. My wife only likes bacon with her eggs and many hotels only serve sausages. Didn’t get time for a swim but...Read More

tracyanneb2016 -Google user

Asked for top floor as that is in our profile and preference and they said that they would try but call back day of check in, and they could help then. So, day of check we called early asked for our room and preference...Read More

Heather Ferreira -Google user

Disappointing Stay – Would Not Recommend The only positive about this hotel was its convenient location. Beyond that, our experience was frustrating and disappointing from the start. When we arrived in the early evening, we waited over 15–20 minutes before anyone even acknowledged us at the...Read More

VacationFamilyLocation: 4

Kathy K -Google user

Stayed 5 nights in July. Have to mention 3 excellent team members (there were more, just didn't get their names). The GM, Ty was extremely friendly, accommodating, always greeting us with a smile & eager to help in any way. Same was true for Will...Read More

VacationFriendsLocation: 5

eleanorv112 -Google user

A group of over 60 people stayed at this hotel for a summit event. The reservations had been made months before our arrival, so there's no excuse for what happened. When we arrived, there was no elevator, and we were told they had tried to...Read More

katie Wilson -Google user

Lacks respect for guests. Allows teenagers to run up and down the halls at 2 a.m. for hours. If the parents don’t want to parent the hotel should step in and tell kids that the hotel isn’t a playground and people are sleeping. ...Read More

Kellye Garrett -Google user

They won't tell you that they are doing construction and that the elevator doesn't always work. I've stayed in plenty of hotels where they were doing construction and have never been placed RIGHT next to the loud and dustry construction area. Between my mother's allergies...Read More

Rooms: 1

T D -Google user

DO NOT STAY HERE. Construction from 8am to 8pm including paint fumes in hallways and room. Even an upgrade to a different room didn’t help as it was across from 2 rooms being renovated. The smell was terrible. The trash outside and the loud noise...Read More

Location: 1

Liz Cassel -Google user

Do Not Go Thru Expedia or other 3rd party apps! I booked a room thru Expedia, paid them, but they DID NOT pay Fairfield! Luckily, Fairfield honored my stay (not a lot of other Hotels/Motels would do that... this place was...Read More

VacationSoloLocation: 5Felt very safe and also comfortable!Walked to Subway, Wendy's is right next door also.Plaza next door full of restaurants!There's an Escape Room next door if you're looking for a fun & entertaining new thing to do!Quiet, Great value

Daniel Featherstone -Google user

Average hotel and excellent staff. Stayed two nights and had issues with the TV sound, but the staff was very helpful and kind about helping solve the problem and was also so very kind and friendly to our daughter.

Location: 4

Andrew Pickens -Google user

Not ready for Prime Time - 5 Strikes First, the elevator was out of service, so I was left to haul a 40 lb. suitcase plus backpack and groceries up the stairs. All good, I could use the exercise. Second, the carpet on the stairs looked like...Read More

BusinessSoloLocation: 4

Brian Waldee -Google user

We Booked two rooms, no wifi, no tv, when we called to ask about it; we were asked if we were in a newly renovated room or an old one. I asked what kind of car my wife drove. Desk person responded, "how...Read More

VacationFamilyLocation: 2

JOI KOPKA -Google user

This is more of a dog kennel For self proclaimed emotional support dogs. I have four people and three dogs in one room across the hall from me . I am on the third floor and the elevator doesn’t work . After reading previous reviews,...Read More

Location: 5

soorenafar -Google user

Disgusting hotel. Rude, untrained staff. Manager was useless & unapologetic. Room filthy, never cleaned. No towels. No help. Worst Marriott experience ever. Avoid at all costs.|The supervisor was useless. She never listened. terrible

Shibu Thomas -Google user

The best thing this hotel can do is take the Marriot brand off of this building. Doesn't have the service, quality or cleanliness to ever be considered a Marriot brand. I am a Marriot Gold elite member and have about 50 nights a year and...Read More

VacationLocation: 1

Brent Schonfeld -Google user

You’re better off spending your money elsewhere. The pool was out of service, the elevator was out of service, and the top of our rooms coffee pot was dust-covered. No discount offered whatsoever. Better get up early also cause breakfast shuts down at 9, when...Read More

Features

Other

Free breakfast

Free Wi-Fi

Air-conditioned

Breakfast

Star rating

Check-out time

Check-in time

LGBTQ+ friendly

Amenities

Free Wi-Fi

Free breakfast

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