I am currently in between homes so I am spending a lot of time in hotels. I recently quickly gave one of my Marriott stays all excellents because the hotel I was in didn’t feel as comfortable as I like when the rates were...
Read MoreI am currently in between homes so I am spending a lot of time in hotels. I recently quickly gave one of my Marriott stays all excellents because the hotel I was in didn’t feel as comfortable as I like when the rates were very comparable. This time however, I have to note for the public my experience.
I book through 3rd party so checked before booking what room I would be assigned. It was almost 8pm, the parking lot was empty but he said (like the girl in the building behind this did me one night) that he had no first floor rooms. I questioned him about the parking lot then he found ONE. #108. I said, fine I was in that room in my last stay. I was mistaken. I was in #118. He said, GOTCHA when I agreed to the room but I booked anyway.
I didn’t like the room so agreed with his original suggestion that I lodge upstairs. He questioned me once with a stern voice- is there something wrong with the room? I know that’s a normal reaction but it again reminded me of the front desk person and our negative exchange in the building behind here. He abandoned the vibe quickly and gave me the higher floor. I liked the room so let go of any negativity I may have been feeling.
Next, I come in to find a cart to take up my things. I ALWAYS go back and forth with a cart to unload my car. He tells me that he has no carts and warns me that he has told several people already that this is so. I asked how he expected me to get all of my things upstairs if there are no carts. He shrugged, said he was just covering the shift and was not the manager. Well, I am in Marriott land, there is a Courtyard across the street and a Residence behind the Fairfield. I said I would just cross the street (I stayed there the two previous nights) and grab one. I went to Residence instead. I asked if I could use one of his (he had 3 just sitting there) and he was kind enough (???) to allow the access. I wheeled a cart across the parking lot and kept it over night for fear of waking up in the morning to having no carts for my 5-7 bags.
Finally, the worst part was my bed. I think they switched to a detergent that I am allergic to because yesterday after leaving the courtyard Marriott my legs (I slept in 3/4 pants) itched like crazy! I scratched so much that my legs were white. It stayed on my mind as I tried to figure out the source of the irritation. THEN last night as I stayed in the shower forever trying to get the itch out, it finally settled. I did some running around but when it was time to sleep, I felt the itch coming back. I started scratching. I then decided to wash my legs again, put a mask on them and sleep ON TOP of the covers. It seems to have done the trick. I am currently not itching at all. I didn’t ask about a change in the detergent but will. I have been sleeping in Marriotts off and on since April of this year.
I have attached photos of my returning the cart- which cart doesn’t belong? I had to make room for it. Now, incidentally when leaving a woman carrying ONE bag congratulated me on having the one cart in the building. I should have congratulated her for having ONE bag.
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