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Fairfield Inn & Suites by Marriott Fairfield Napa Valley Area in Fairfield

Name: Fairfield Inn & Suites by Marriott Fairfield Napa Valley Area in Fairfield
Address: 315 Pittman Rd, Fairfield, California, 94534, US
Price range: 2 stars
Rating: 4.1

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4.1 (479)

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Fairfield Inn & Suites by Marriott Fairfield Napa Valley Area is a hotel in Fairfield, CA.

Fairfield Inn & Suites by Marriott Fairfield Napa Valley Area Review Summary

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Reviews & Ratings

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4.1

(479 Reviews)

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Sir -Google user

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The room I got was really nice, clean, and quiet. I had some good rest here. Even though it is far from most places, it is safe with good amenities. I look forward to staying here again and utilizing the spa amenities. Thank you for...Read More

Jillian Walker -Google user

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If I could give them zero stars I would. Customer Service (Negative 1) Room Cleanliness ( Negative 1) I arrived at 8 am, early for check in I understand, but at most hotels I’ve stayed at (most of which have been in the Marriott Hotel family, Marriott, Sheraton, Courtyard) they will say the room is not clean yet however we saved this room for your stay we will set the keys aside and let you know when the room is ready but we will start the check in process. They wouldn’t do it…. That’s fine whatever I will just wait til I return to check in. I went to use the lobby restroom…. Completely destroyed… I wish I had taken a picture but I didn’t…. (The Del Taco next to the hotel had a cleaner restrooms than they did) we finally check in around 8 PM put our bags in our room and walk back out to get dessert….return from dessert start to settle in by 9:35 I find what is in the attached picture….. used contraceptives…. Immediately my husband and I pack up our things and head to the front desk to leave. We inform them of the situation show them the card of the person that “ thoroughly sanitized/inspected” the room, Daniela, and Drive hours back home. Wait for days for a response from the manager because the attendant that night said she had no authority to return our money. All for the manager to blame (via email to my airline credit card that we booked it through) my husband and I saying we placed those on the floor of the room because their staff is too skilled to miss something like that. I am OFFENDED DISSATISFIED WITH MY SERVICES AND ARE STILL WAITING A RESPONSE VIA PHONE CALL FROM THE MANAGER OF THIS ESTABLISHMENT. We missed out on the second day of our vacation with our friends all because of this hotel. They were booked solid according to multiple members staff so it’s not like we could have moved rooms to stay the night. Trip type Vacation Travel group Friends Rooms: 1 Service: 1 Location: 1 Rooms THE MOST DISGUSTING ROOM I HAVE EVER ATTEMPTED TO STAY IN, IN MY ENTIRE LIFE

Patrick C -Google user

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This hotel has met the standard of cleanliness of the Marriott brand. From pillows, bed sheets, carpets, to toilet and bath. The breakfast buffet was well attended by staff as they watch out for stations that needs to be refilled. All the … Read more on...Read More

chastine p -Google user

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Loved our stay at the hotel! We were there for a wedding and went with family. Their breakfast was good and their staff were very kind. I got to swim in their pool and hot tub. I appreciate Ms. Mirasol’s support in our stay and...Read More

James Cha -Google user

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The best hotel I’ve ever stayed! All the employees working are super nice and rooms are so clean. I couldn’t even find a single hair from the entire room. Breakfast has variety of options with good taste. I would definitely come back! Trip type Business Travel group Family Rooms: 5 Service:...Read More

Edna B -Google user

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Our family stayed at this hotel for 3 nights for our convention. We read good reviews so we went for it, and we were not disappointed. They have helpful and welcoming staff, especially the General Manager Mirasol. She made our check-in a … Read more on...Read More

Tyler Dixon -Google user

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Staying here on and off over the past couple of years has been really nice. This is one of the cleanest hotels in the area. The rooms are newly renovated, all the staff are amazing and go above and beyond to make sure you...Read More

Cheryl Brandon -Google user

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Me and my Family stayed at this hotel back in July, 2024. It was nice and the staff were very helpful and kind. But, it was the Full Complimentary breakfast that was Awesome!!! There were many choices to eat from. Pam the food...Read More

chastine paungan -Google user

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Loved staying here! The location is great, as it’s next to restaurants and shops. Went for a swim as they had a family friendly pool and hot tub. The manager Ms. Myra is amazing, and the staff at the hotel are nothing but polite and...Read More

Jenee B -Google user

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I booked a couple of rooms for employees that were working on a job close to that hotel. Leah at the front desk was amazing!! She was very helpful and the most polite person I have worked with, with any of the hotels that I...Read More

Features

Other

Free parking

Free breakfast

Free Wi-Fi

Air-conditioned

Star rating

Check-out time

Check-in time

LGBTQ+ friendly

Amenities