Embassy Suites by Hilton Alexandria Old Town in Alexandria

This hotel was extremely convenient in terms of touring the major attractions of the DC area. It is located right across the street from the Old Town/Kings Road metro station on the yellow and blue line. There is also a bus hub for more than dozen bus routes right downstairs. Amtrak station is within view as is the Virginia Express Railroad. The hotel rooms were typical for Embassy Suites: two room suites with refrigerator and microwave as well as an ironing board, in room safe, etc. self serve laundry on second floor, etc. Breakfast is included daily as the evening reception with two free drinks per person. Typical fare. I would’ve expected to hear noise since our room was facing the transit hub, but it was not noisy at all, only the occasional Amtrak train horn. The staff was friendly and attentive. The room was cleaned nightly. Everything was refilled, including various kinds of k-pod coffees. There are multiple locations for dining and shopping within short walking distance, including a Whole Foods market, a CVS, and a couple of diner type restaurants. It is about a mile walk to the Potomac waterfront via quaint King Street. I would definitely recommend this hotel and I would definitely stay here again. I also liked that there was a QR code provided in the room for ease in tipping housekeeping staff and a QR code down by the omelette station for tipping cooking staff. Very easy! Trip type Vacation Travel group Couple Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Great value

The rooms are clean, beautiful, and very spacious! The atrium was stunning and very relaxing. The placement of the gym and pool was difficult to locate but nonetheless nice and clean. My only negative experience was parking. We have a large truck and the public parking area was very tight! Beware of that part. Other than that, AMAZING!! Trip type Vacation Travel group Couple Rooms: 5 Service: 5 Location: 5 Rooms Rooms were AMAZING! Best stay I've been to in awhile and we travel OFTEN! Walkability The Carlyle was across the street plus MANY shops and eatery close by. Food & drinks Hilton Honors complimentary drinks! Food was great, good service as well Hotel highlights Luxury, Romantic, Quiet, Great value

My experience at Embassy Suites Old Town is always pleasant. I’ve stayed here often and it’s convenient to getting around Old Town Alexandria! The metro and King Street Trolley (which is free) are right across the street. The service at the hotel is great. I especially love Annie and Maria who work in the made-to-order breakfast area. They are the nicest ladies, and one of the main reasons I always come back here. Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Great view, Quiet, Great value

Excellent experience. You get more than what you paid for from the free breakfast to the evening happy hour. The Staff was wonderful. Very kind and went the extra mile to service us. I will definitely come back to this hotel for our annually business trip!

The location next to the train station was convenient, and I appreciated that the noise inside the room wasn't overwhelming—the spacious and inviting rooms made for a comfortable stay. A TV in the front room and bedroom allowed for flexible viewing options, which was a nice touch. However, I did encounter an issue with the refrigerator; the drain from the defrost pan was missing, leading to some moisture that affected my leftovers. It would be great if this could be addressed for future guests, as it would enhance the overall experience. Trip type Business Travel group Solo Rooms: 5 Service: 5 Location: 5 Hotel highlights Great value

We thoroughly enjoyed our stay at Embassy Suites in Alexandria Old Town. The room was clean, and the bed was terrific. The service was excellent, and the complementary breakfast was great! The only downside to the stay was the unfriendly staff person who called our room. While getting my family out the door to check out, someone from the front desk called and rudely told me it was time to check out. I fully support friendly reminder calls and even calls inquiring if assistance is needed for a smoother checkout. But for someone to call and tell me the time and that I need to check out soured the last bit of my experience. Customer service is essential. If employees can’t present themselves professionally, employers should provide additional support and training. Trip type Vacation Travel group Family Rooms: 4 Service: 3 Location: 5 Hotel highlights Quiet, Kid-friendly

It's a fine hotel. The rooms are pretty decent sized and have all the amenities. Service is great, what you need is there. They had open bar in the evenings. Location is good, right in front of the metro line. If you go out the back its also pretty close to some food options. Downtown Alexandria is only 0.7 miles away. Trip type Business Travel group Solo Rooms: 5 Service: 5 Location: 5

Edit- so as expected they deflect and say look at other reviews. I will be sharing the entire interviews of staff and guests!! and pictures of the mold, issues, and low end everything. It's 100% accurate unlike the lies they try to say in replying to comments... lmao. Feel free to walk in yourselves and look. Come in through garage and you have full access. THEY ARE NOT ACCURATE REVIEWS, SEE FOR YOURSELF OR WATCH THE VIDEOS ON MY YOUTUBE, 200K VIEWS AVERAGE. Maybe they can tell me and show proof of what I'm wrong in? Because it's completely accurate, if they don't think so that is the major issue here that will need to be resolved. Again, hopefully I will get this contract as well to over see and help with everything they are lacking far behind in. The other 5 I have over seen have made an incredible turn around and hopefully this will be another success story instead of another management failing to lack of proper knowledge. So where do I start. Somehow it deleted my review.. lol. Not a modern hotel at all. Extremely low end hotel... like very very low end. Worst hilton I have been too in almost 8 years now. No fast wifi have to pay for decent wifi which even that laggs and holds you back and drops you, power issues with flickering lights and appliances, no modern tv options, no streaming options, no movie channles, nothing to do when you stuck in room, EXTREMELY outdated appliances, no USB, have to move furniture and re arrange rooms in order to use things, very dirty, no soft drinks available, but they do give bottle water lol.. can hear train through room, some outlets don't work. No heat/a.c. just fan and temperature which does nothing we found out lol!!! Staff agrees building is completely failing and falling apart, lots of corners cut here, as a contractor I've noticed a lot wrong. Please be aware this is not in the slightest a modern hotel. Lobby looks great and this is where it ends. Lots of reviews look to be paid as well or generated, or possibly friends/fam they mention to look at reviews often, but most the reviews dont discuss issues, or they are very basic, talking with multiple Staff and guests everyone has come to same idea. Staff does let you do anything you want, we made our own drinks and got our own soda because Staff said he didn't care if we went behind counter, then next day they cut the machines off lol!... that was the end of any beverages other than water bottle you had to go ask for. Breakfast was free but gross and cheap obviously to cut more corners. The beds are uncomfortable and EXTREMELY bouncy, BUTTT was great to jump on with wife and act like kids until we thought we broke it haha!! Easily was the best part here! Thankfully I have a platform and can share awareness and the full review/interviews will be on my main account and profile. Some of you may recognize this profile, so stay tuned for the videos and thanks for the support 200k strong now! Personally will be contacting the uppers again for another branch that has failed to uphold standards, this location needs to be temporarily shut down, completely rewired, rooms completely redone/updated and all modern appliances and outlets put in asap. Maybe I can help over see this project like I have others because there needs to be some kind of guidance and help here from someone who is more up to date. at the very minimum needs a 30/40% price cut for all rooms, with addition to- modern tvs in every room, and business wifi in each room free, as well as modern bed/linnens/blankets. At least until everything is fixed and updated. This is essentially much more on par with something like a la Quinta, or motel 8 or something along those lines. I've actually stayed in nicer versions of those. Go to one of the cheaper motels, we did and got so much more! Better wifi, we had Netflix on TV, drinks available etc etc. Our businesses will not be back, but Thankfully we got some solid content out of stay and that will make up for the time/money wasted. Thank you to those who suggested this location to review. Look forward to doing more. Trip type Business Travel group Friends Rooms: 1 Service: 1 Location: 1

Mike Wilson and his staff were incredible. They set up a watch party for guests. Mike was seen helping the staff, cleaning tables and was genuinely doing so much to keep up with all our demands. Thank you Mike Wilson (manager) and allllll your staff and Embassy Suites for a great experience in Alexandria, VA. Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Luxury, Great view