Reviews (617) 530-1700 Call Website Photos About

Element Boston Seaport District in Boston

Name: Element Boston Seaport District in Boston
Address: 391-395 D St, Boston, Massachusetts, 2210, US
Price range: 3 stars
Rating: 4.4

Is this your business?

4.4 (1004)

Hotels Meeting Planning Services

Call Direction Website Reviews

(617) 530-1700 Direction Website Reviews

About

Element Boston Seaport District is a hotel in Boston, MA.

Element Boston Seaport District Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review

4.4

(1004 Reviews)

[bip_review_summary]

Leave a Review

Feroze K -Google user

N/A

My stay at Element Boston Seaport District last week was incredibly disappointing and possibly the worst Element hotel I've experienced. The only positive aspect was the friendly staff, hence the one star. … More

King Bazkki -Google user

N/A

I recently stayed at the Element Seaport Boston, and while the hotel itself is visually appealing and in a great location—away from heavy traffic and noise—my experience was a mix of positives and drawbacks. First, the rooms were clean, spacious, and well-equipped, with a kitchen setup that added great convenience. The housekeeping staff was attentive and did a fantastic job throughout my stay. The gym was modern, well-maintained, and had excellent equipment, making it a great spot for a workout. One of my favorite features was the complimentary coffee and hot chocolate machine available all day, as well as the variety of hot teas offered in the evening. Having fresh water always available was another thoughtful touch. However, there were a few disappointments. The pillows were unexpectedly firm, not the plush, goose-feathered ones I’ve come to expect from Marriott properties. It seems this may be a broader change, as I encountered the same issue at another Marriott-affiliated hotel that week. The breakfast selection left much to be desired. The rotating chef’s menu lacked variety, with the only protein option being salty turkey sausages. For three consecutive days, they served under-seasoned, marshmallow-like eggs, and the only potato option was sweet sautéed potatoes—great for some, but not everyone enjoys sweet potatoes for breakfast. Valet service was another inconvenience. Since the hotel shares valet with the property across the street, I frequently had to walk to the other hotel in freezing temperatures just to retrieve or return my keys, or even to locate a valet staff member. Overall, the Element Seaport Boston has a lot going for it—a quiet location, spacious rooms, great amenities, and a welcoming housekeeping team. However, the breakfast quality and valet service need improvement, and Marriott's recent pillow change is a definite downgrade. Would I stay again? Yes, but with managed expectations. Rooms: 5 Service: 5 Location: 5 Hotel highlights Quiet

Chelsea Sandusky -Google user

N/A

Our family booked 17 days prior to arrival since we needed a very specific set up for an aging grandparent with heart issues and two kids that need separate beds. On the day of arrival, our flight coming in from Florida was delayed many …...Read More

Kasey V -Google user

N/A

I absolutely love this hotel. I travel a lot for work and this hotel has by far he best staff I've ever had the pleasure to meet. They go above and beyond with their work and they always have a smile on their face, which...Read More

Hank W -Google user

N/A

Room is spacious. However, the heater had some problem and made the room to 84 degrees when the temperature set was 68. Mattress was too soft giving me a backache every morning. Cleaning staff forgot cleaning the room after i told them to come later....Read More

Madeline C -Google user

N/A

We checked in on Christmas Day and Diamond assisted with our room reservations. Diamond was extremely kind and efficient. He even upgraded us to a one bedroom suite on the 6th floor! The hotel itself is priced very reasonably considering … Read more on...Read More

Getaway681905 -Google user

N/A

Arrived overnight and was pleasantly greeted by Miguel. Very helpful on dinner tip because we hadn’t eaten yet. Gave my husband and I great tips on where to go on the city. I really enjoyed my stay at the Element. Will definitely come back again....Read More

Natalia P -Google user

N/A

Amazing experience all around!!! The team was definitely the highlight!!! They’re so accommodating and friendly - made the month away from home not feel so lonely!!! Emanuele was the best!! Cheesecake too!! I can’t remember all of their … Read more on Tripadvisor

Sara -Google user

N/A

This hotel was an unexpected gem! Beautiful inside. Front desk staff was helpful, we received a complimentary room upgrade and the $25 “destination fee” was returned as a food and beverage credit. Free breakfast in the morning and the valet parking package made everything easy!...Read More

Mansoor S -Google user

N/A

I had an excellent stay! The hotel provided outstanding service, and everything was well-maintained and comfortable. A special thanks to Miguel, who truly stood out with his professionalism and friendly demeanor. He went above and beyond to ensure my needs were met and made my...Read More

Bella W -Google user

N/A

This is the nicest hotel that I’ve been in in a while! When we first came in, the staff were extremely kind. Miguel helped us get a room at the best rate that was available at the time since we were desperate for a room...Read More

Lucy Lambert-Parkes -Google user

N/A

Had a great stay here. I chose Element due to the affordability and proximity to my activities. The room was just right with the fridge, microwave and dishware, allowing you to save $$ on dining options if u prep your own meals. While I didn't...Read More

Larissa Meyerhoff -Google user

N/A

Great priced hotel with wonderful staff. I came to stay with my family one weekend while visiting the area for an event, this unassuming hotel really has great perks and even better staff. I worked with Adanna when I had a slight room...Read More

"" -Google user

N/A

+the front desk was extremely accommodating and helpful. She got us an upgrade and helped us out with museum tickets.

jaeye b -Google user

N/A

All the staff was super nice and friendly. I brought a 9-month-old baby, so it was great to borrow a crib and high chair! Miguel was especially helpful when checking out.

Johanna Tran -Google user

N/A

Avoid this hotel. I booked this hotel in a hurry to get my son and myself out of Florida for a hurricane. The room was dirty and dated. The carpet was filthy and looked like it had never been cleaned. The couch was stained and...Read More

Fatso T -Google user

N/A

It’s a meh type of hotel. Very plain dated and institutional feel. Same price as Westin and seaport hotel near by. Disappointment to me Breakfast was OK. … More

Lawrence Sturdivant Jr. -Google user

N/A

Kenneth Breckenridge -Google user

N/A

BEWARE: THE PRICE YOU SEE IS NOT THE PRICE YOU PAY! I recently stayed at this hotel, only to discover a mandatory $25 fee added … More

R. Smith -Google user

N/A

I would probably feel much better about the Element if they did not tack on a $25 "destination charge," which can be used at the over-priced pantry or bar at the companion Aloft Hotel. Breakfast was good and rooms were comfortable. More

Tom Cantwell -Google user

N/A

One of my favorite Marriotts now. Great rooms, spacious gym and somewhat centrally located between Southie and the Seaport. … More

A M -Google user

N/A

We had a wonderful stay at the Element! Having stayed at other Element locations, I was expecting excellence – and I got it! … More

Larissa Meyerhoff -Google user

N/A

Johanna Tran -Google user

N/A

Fatso T -Google user

N/A

It’s a meh type of hotel. Very plain dated and institutional feel. Same price as Westin and seaport hotel near by. Disappointment to me Breakfast was OK. Room is spacious enough and wonderful if you need a kitchen which I don’t. I don’t like...Read More

Lawrence Sturdivant Jr. -Google user

N/A

RE+ NE. As a Bon Voy member, I enjoyed my stay and its proximity to the Boston Convention Center. Glad I took the train to Boston via Worcester. Parking a vehicle for plus 1 days can become expensive. Trip type Business Travel group Friends Rooms: 5 Service: 5 Location: 4 Rooms Loved the room...Read More

Kenneth Breckenridge -Google user

N/A

BEWARE: THE PRICE YOU SEE IS NOT THE PRICE YOU PAY! I recently stayed at this hotel, only to discover a mandatory $25 fee added after I booked. This fee wasn’t disclosed in the advertised price, and it could only be used at their restaurant or...Read More

R. Smith -Google user

N/A

Tom Cantwell -Google user

N/A

One of my favorite Marriotts now. Great rooms, spacious gym and somewhat centrally located between Southie and the Seaport. Emanuele checked us in and let me tell you this guy is a pro. Got us a nice room and was super pithy in explaining...Read More

A M -Google user

N/A

We had a wonderful stay at the Element! Having stayed at other Element locations, I was expecting excellence – and I got it! Amalion and Ernst at the front desk are gems. Amalion was so friendly, helpful, knowledgeable, and professional! If she has not been promoted...Read More

B mcmillan -Google user

N/A

Stayed one night, October 10, 2024. Property was clean, staff was pleasant and helpful. Ice is behind the check in desk in zip lock bags which worked out great for the freezer in the room. The room was good for the two...Read More

Marieann Remy -Google user

N/A

Beware of hidden and unnecessary fees. Hotel was ok except for parking fee of $54 a night even if you self park. There is a charge of $25 + tax fee for that you can use towards water and snacks however even if you don't...Read More

Carrie Gofron -Google user

N/A

Okay hotel. Marriott loyal but this hotel had its things. Location was fine, quality and cleanliness were not. Came home from dinner the 2nd night and water was coming through the ceiling vents into my bathroom. I called and they just … More

David -Google user

N/A

+Very nice breakfast.

Kıvanç Alp -Google user

N/A

This hotel may attempt to overcharge you. One day after our checkout, we received an updated folio with a charge of $80.64 USD, despite the original bill totaling $45.64 USD. The original breakdown was as follows: … More

Christy Kidd -Google user

N/A

Great breakfast, wonderful coffee makers in the lobby which produce gourmet coffee at no additional charge. Good rooms and decent beds. More

Nicholas Giobbi -Google user

N/A

Fairly standard Marriott property. It’s got no room service which was a little frustrating but in the grand scheme I can’t complain since it’s in Seaport and there are plenty of places to get food - it’s across the street from a more … More

Martin Maynard -Google user

N/A

The rooms are huge, clean, and efficient. The staff is amazing, friendly, and helpful. Trip type… More

Features

Other

Free breakfast

Free Wi-Fi

Air-conditioned

Breakfast

Star rating

Check-out time

Check-in time

LGBTQ+ friendly

Amenities