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DoubleTree by Hilton Pleasanton at the Club is a hotel with spas in Pleasanton, CA.

DoubleTree by Hilton Pleasanton at the Club Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.3
(1296 Reviews)
5
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3
2
1
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David Maddison
David Maddison -Google user
N/A
The rooms are comfortable but this is 100% a three star hotel which needs a big fit out. The iron in the room wasn’t hot, no snacks or amenities in the room and even the room service menu is on some random tv station that...Read More
Fady Debs
Fady Debs -Google user
N/A
I had a very disappointing experience at this hotel. The first room I was given had a cockroach in the fridge. Management moved me to a second room, but it was just as bad—there was a spider and dirty sheets! I took pictures of everything...Read More
Edna
Edna -Google user
N/A
Crystal was truly the most outstanding front desk associate we’ve ever met. Her exceptional service and attention to detail went above and beyond, making our stay unforgettable. Thanks to her warm hospitality, we can’t wait to return! Rooms: 5 Service: 5 Location: 5
Andrew Castro
Andrew Castro -Google user
N/A
Stayed here as I had work in that area. I talked to the front desk early and asked if it was alright if I checked out early as sometimes my work travel finishes early. They said it was fine and this has never been an...Read More
Bethany Murphy
Bethany Murphy -Google user
N/A
I stayed here from 10/18 to 10/20 and had a great experience thanks to Crystal at the front desk. Working the afternoon and night shift, she was patient, kind, and friendly to our group. She handled all our inquiries calmly and kept the line moving...Read More
Valeria H
Valeria H -Google user
N/A
Rooms are clean and comfortable, hotel staff was kind and helpful. Breakfast was ok, but a bit pricy. Packages are delivered at no extra cost. Trip type Business Travel group Solo Rooms: 5 Service: 5 Location: 5 Hotel highlights Quiet
Carine meyer-rodrigues
Carine meyer-rodrigues -Google user
N/A
DO NOT STAY HERE. This hotel is fraudulently charging me three months after I stayed here and prepaid in full. I called and they gave me the run around, sent me to a manager who approved the charges and then sent me to voicemail. The gym...Read More
Jeff B (Jeffery)
Jeff B (Jeffery) -Google user
N/A
Stayed two nights in room 241 and it was amazing. Everything was clean and operational. We are breakfast and dinner here, both of which were great. The best thing was access to Bay Club, you will be so surprised at how huge,...Read More
Michael R
Michael R -Google user
N/A
Been here a few times but they stepped it up this last time around. We booked this day of due to the first hotel being real seedy. They got us checked in and was top notch. We ended up getting more pillows and towels with...Read More
Caleb L
Caleb L -Google user
N/A
We checked in to this property via the Hilton App and selected a digital key. When we got to the hotel the digital key had not arrived so we had to go to the front desk. The lady there told us their...Read More

Features

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check icon Pool
check icon Spa
check icon Free parking
check icon Free Wi-Fi
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