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DoubleTree by Hilton Laurel in Laurel

Name: DoubleTree by Hilton Laurel in Laurel
Address: 15101 Sweitzer Ln, Laurel, Maryland, 20724, US
Price range: 3 stars
Rating: 4.1

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4.1 (1362)

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DoubleTree by Hilton Laurel is a hotel in Laurel, MD.

DoubleTree by Hilton Laurel Review Summary

The summary is generated by AI, based on reviews.

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4.1

(1362 Reviews)

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Abe Millsap -Google user

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This place needs a makeover. The staff are friendly and service was great however the rooms leave a lot to be desired of. The carpet should have been replaced a decade ago. The A/C was very loud, rattled when running and appeared...Read More

Abe Millsap -Google user

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Elvis Diaz -Google user

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This is a nice place to stay for the night. The building has a charming, old-fashioned style, although the architecture feels a bit dated and somewhat inconvenient. Despite this, it offers a unique atmosphere that adds character to the experience. More

Elvis Diaz -Google user

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Heide Tetro -Google user

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We stayed here to attend a hockey tournament for our grandson. The staff at this hotel are friendly and very helpful! The room was very roomy and pretty clean. The toilet ran, constantly, and was extremely small and low. It was, also, very loose. Not a...Read More

Alexis McNair -Google user

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Amazing hospitality! We (a collegiate sports team) stayed here for a tournament weekend and had the best hospitality we had seen all season! Olivia, the Sales And Marketing Director, made the booking and overall process seamless! She was able to accommodate all of our needs...Read More

Aubrey Turner -Google user

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Nothing remarkable about this hotel. Slightly worn and dated. For the price, I expected better. The next night I tried a competing hotel in the Baltimore region, and for less money I got a better value plus free breakfast. On the positive side, the room had...Read More

James -Google user

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This hotel has clearly been around for a long time. The rooms are clean, but very outdated. The hot breakfast is “fine”, but far below the quality I have experienced at other Doubletree Hotels. The people working the front desk were always pleasant. However, one of the...Read More

Melanie B -Google user

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I highly recommend the Doubletree Hotel Laurel . I appreciated the free parking and wifi. I must give a shoutout to the 5 star customer service provided by staff Natacha. From check-in to check out she went over and beyond to accommodate my … Read more...Read More

Christopher Giannell -Google user

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Room was clean but nothing special. Staff on phone was friendly, the ones I met in person, very cold and impersonal. I'm a Hilton rewards member and they charged me for the free water in the room. Very disappointed by Hilton standards,...Read More

Jason Lugo -Google user

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The website says they have room service. Called front desk and was informed they don't. Hot water in shower was only warm. The body wash container was empty in the shower. As a Diamond member was informed the $15 credit could only be used...Read More

Angelique Robinson -Google user

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Had a great stay here. It was clean and staff was super friendly. Tanya C. Was AMAZING and was so courteous and attentive to my needs. She was my first point of contact and she made the experience peaceful and inviting after my super long...Read More

Naomi C -Google user

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My room was spacious and neat. The showers here are my favorite. And we of course can't leave out the immaculate cookies and check out was smooth and quick thanks to Natache. I will definitely be back to this hotel whenever I can. Even my...Read More

Trimaine McRae -Google user

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Staff was excellent. Beds were clean and comfortable. Floors, carpets in the hallways and rooms were dirty and stained. Poor repairs, renovations, and maintenance bring down this property. So much felt dark and dirty. Will look elsewhere when I am back in the area. It...Read More

Flow in the Light By Joëlle Dussek -Google user

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We were a large group touring for the holiday weekend. Front desk staff were overwhelmed, very few rooms had refrigerators, no room service bed turn over without an explanation. Lastly, no signature cookies 🍪 were available to us because we were ‘a group’ as one...Read More

Crystal Wills -Google user

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I was so pleased with how clean and up-to-date the room was. I was also very pleased with how extremely comfortable the bed was to the point where I personally ordered both the mattress, pillows and comforter so I can experience that same … More

Anthony H -Google user

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Very comfortable and clean accommodations. Loved the full breakfast and the variety of options. I appreciated the friendliness of the front desk staff Natasha and the other gentleman. I will definitely look into staying at this location in the future.

Jacqui Black -Google user

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Perfect place to stay for the night with our 2 dogs. Clean, updated and safe. The food at the restaurant was amazing . Got take out but had a fantastic margarita while waiting! Highly recommend..

Melanie B -Google user

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I highly recommend the Doubletree Laurel for your hotel stay in DC . I must give a shout out to Natacha for 5 star customer service from check in to check out . She is the best ! So professional respectful and goes over and...Read More

Heather M -Google user

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My flight got canceled, which means I was unable to stay the full 3 nights I had booked. Instead, I stayed 2 nights, and I asked for a refund for that night, which I was denied. I'm actually glad I was unable to...Read More

Jennifer Disney -Google user

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The room was great! Clean, comfortable, was just what we needed for the night. The lady behind the counter was super nice, friendly, was on top of any request, and was very attentive. [Can't remember her name, but it began with an A] The …...Read More

Marybeth Jerjees -Google user

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Olivia is phenomenal and a great help! She has been so kind to us and I am genuinely grateful! Her customer service is amazing and she is very responsive! We highly appreciate the staff and we highly recommend booking a room! More

Flow in the Light By Joëlle Dussek -Google user

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Crystal Wills -Google user

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Jennifer Disney -Google user

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Marybeth Jerjees -Google user

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Features

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Free parking

Free Wi-Fi

Air-conditioned

Breakfast

Star rating

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Check-in time

Amenities

Free Wi-Fi

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DoubleTree by Hilton Laurel Review Summary