if I could give a negative review i would give 2! at first look it seems perfect. quite, lots of parking, decent rooms, not too much traffic. One thing i didnt like was that i had to ask for a broom to sweep the floor...
Read Moreif I could give a negative review i would give 2! at first look it seems perfect. quite, lots of parking, decent rooms, not too much traffic. One thing i didnt like was that i had to ask for a broom to sweep the floor before settling in or i would get ok my knees and wipe dowm the entire room with pinsol i carried around and baby wipes. it was a good place but when i tell you the big eyes eastern lady, dark hair in a ponytail, around 33-47 years of age that runs the front desk most days, makes every accommodation offered there absolutely obsolete. i had stayed there a couple times on different occasions. The lady in question was never too friendly or enthusiastic which was fine because i didnt go to see her, once we asked about the internet going off and she said to go back to the room and wait until it came back. no timing no nice tone, nothing but one day after a 3 night stay my family and i left, thinking everything was fine. Some time later we came back for a premeditated stay for a long weekend and as soon as I walk in as usual, i greet the lady and she greets me back with a smile. i tell her i booked ahead of time and if she could check me in. She then tells me that she will not be checking me in and i will no longer be allowed to stay at their location. i was in shock, i asked why i wasn't allowed back. She stated that the last time i stayed, which was a 3 night stay, they had one sheet missing and she found the desk had been moved over and put back. I clarified that on the second day of the 3 night stay i gave the sheet to one of the young ladies cleaning the rooms out because my son had thrown up and i didnt want it to stay there and stink up over night. she said i shouldnt have done that and that the furniture, desk and chairs were all there in place and were not to be moved. so I was no longer welcome back. I swear if i could translate the energy this individualwas radiation towards me through writing i would but unfortunately im not a talented writer. it was the most uncomfortable situation and energy to receive from someone that is supposed to generate a sense of welcome, a service worker thay radiates a hospitable, cordial, inviting presence. Good if not Great customer service. Sadly there was an absolute abyss sized lack of sed adjectives at this Days Inn Located in the City Of Hope 1533 E Huntington Drive. I gladly will never set foot there again and will advise anyone that mentions Duarte or The City Of Hope or anything in that direction, to never go there! I would recommend the lovely Motel i had to find last second, because my premeditated long weekend plans had abruptly been changed. It was a blessing in disguise. I no longer was unknowingly providing funding to an establishment with zero empathy or intrest in accommodating their paying clients with even the slightest understanding or lenience. Had ptsd for about 3 weeks just off her energy. how do you get upset that someone in a room for 3 days moved a table while they were trying to connect something into the outlet behind it and then moved it back??? I didnt steal the sheet i gave it to the cleaning lady. it was a living nightmare. i guess its a good stay if you have absolutely the lady mentioned has absolutely no contact, interaction or knowledge of or with you
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