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Courtyard by Marriott in Moorhead

Name: Courtyard by Marriott in Moorhead
Address: 1080 28th Ave S, Moorhead, Minnesota, 56563, US
Price range: 3 stars
Rating: 4.4

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4.4 (999)

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Courtyard by Marriott is a hotel in Moorhead, MN.

Courtyard by Marriott Review Summary

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4.4

(999 Reviews)

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DNK -Google user

N/A

It a nice hotel with a big meeting rooms, it is not new, and few things need to remodelled, but very good in general , staff was very friendly, no issues at all, I even asked to keep a 1,5 hours longer then a check...Read More

Scarlett Vetter -Google user

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The check-in process was smooth and fast. The employee, Justin, was very polite and professional. The room is nice and the bed is comfortable. Minor changes that would make it 5 star. Add a fan to the bathroom and install a bigger toilet. I’m not...Read More

Daniel -Google user

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They put up with my German Shepherd and the staff was wonderful and the gm was very sweet and professional, I don't remember her name I'm horrible with names and numbers so I apologize but the hotel was nice and well maintained and I would...Read More

Candy Morris-Thompson -Google user

N/A

Nice hotel, helpful staff, especially Nick who took my reservation and happened to be there when I checked in. Location right off freeway, easy access for travel. Courtyards do not have free continental breakfast, but nice bistro available. Great pool...Read More

Lisa G -Google user

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Staff chose an excellent space for our event and assisted in choosing table layout. We ordered punch, which was brought out immediately before the event! The staff checked whether we needed additional cups, and let us know who to ask if we needed anything later. Travel...Read More

Easton Gravelle -Google user

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I ended up staying for one night because we were having our first child in the area, I tired to make a reservation in person to make sure my friends and family discount worked and I got told I would have to make it online...Read More

Kevin G -Google user

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We stayed two nights Labor Day weekend 2024. Checked in on Saturday, August 31 and checked out Monday, September 2. We were attending the nearby WMSTR annual steam show. So because of this very popular event, this hotel had increased their … Read more on...Read More

Cari Golden -Google user

N/A

Stayed several nights for a family funeral. In the middle of the night on our last night we received a bill for $700 more than we were quoted when we booked the room. Called the front desk, the person working refused to talk to me about it. Went down to the front desk, they refused to look at my bill, the original quote from the booking email, and they wouldn't call their supervisor or do anything. They proceeded to tell me they were going to call the cops on my and have me ejected. Mind you I'm a normal sized lady and this was a bulky 6foot 4inch man. I left the situation as to not get the cops called on me (I'm really unsure as to why they were going to call, apparently not being able to do your job is grounds to call the police) and to try to get some more sleep. I woke up to an amended, correct bill slipped under my door with note saying they made a mistake. At this point I'm just really upset for being treated so poorly. I go down to the front desk to speak to the supervisor, she proceeds to tell me that the person who checked us in changed our rates and that was the issue. The person working overnights was not aware of that. I proceed to tell her that two employee's mistakes coupled with a family death made for a horrible night for me. She asked me "If I needed a hug" and i looked at her and said "Not from you" and she then proceeded to tell me she can understand why the other staff felt threatened. I'm sorry I don't want a stranger working in a hotel asking to hug me, that's just uncomfortable and weird. At this point three different employees had failed me at Courtyard and I just walked away because obviously nobody working there has any decorum or customer service skills. I truly believe my husband and I deserve a partial refund after all of this that we had to deal with but I'm not even going to try to fight that fight. I typically stay at Hiltons but choose to stay at the Courtyard in Moorhead due to location. I thought it would be okay because it's in the Fargo area but I will return to my strict usage of Hilton properties. I travel about twenty nights per year for work and you can never go wrong with a Hilton. Travel group Family Rooms: 3 Service: 1 Location: 3

A K -Google user

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Old building, no auto check in, no breakfast. Why stay here tge fairfields nicer and newer. Building looks like it was built in the 80's Rooms: 1 Service: 1 Location: 1

Ben Joslin -Google user

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Great hotel! Will definitely stay here again. The workout room and pool were nice. Neighborhood is safe, rooms nice, quiet, and clean. I only gave it 4 stars due to 2 things: 1. My room did not get cold water in the sink, and I...Read More

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LGBTQ+ friendly

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Courtyard by Marriott Review Summary