Reviews (972) 867-8000 Call Direction Website Photos About
Call Direction Website Reviews

About

Experience the ultimate comfort and convenience at the Courtyard by Marriott Dallas Plano Parkway at Preston Road, a premier hotel in Plano, Texas. Strategically located at 4901 W Plano Pkwy, Plano, TX 75093, our hotel offers easy access to the city's top attractions and business hubs. As a leading meeting planning service, we provide state-of-the-art facilities and expert event coordinators to ensure your corporate events, weddings, and social gatherings are a huge success. Our spacious rooms and suites are designed to provide a relaxing retreat, complete with modern amenities and exceptional service. Guests can unwind at our outdoor pool, fitness center, or on-site restaurant, serving delicious American cuisine. With free Wi-Fi and parking, our hotel is the perfect choice for business and leisure travelers alike. Whether you're in town for a conference, wedding, or simply exploring the Dallas-Plano area, the Courtyard by Marriott Dallas Plano Parkway at Preston Road is your ideal hotel destination. Book your stay with us today and experience the best of Plano, Texas!

Courtyard by Marriott Dallas Plano Parkway at Preston Road Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.1
(593 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
V
V -Google user
It was a very nice experience here. The young man who checked me in was very friendly. The room was small but very nice. The bed was amazingly comfortable. I want to know what type of mattress that was because it was...Read More
CoupleLocation: 5Quiet
First Lady
First Lady -Google user
I give this hotel 5 stars due to the manager Annie! I was very upset the pool was not open at its correct time twice during my stay. My room phone did not work either, I called front desk and then asked for manager. I...Read More
Marie McJilton
Marie McJilton -Google user
The location is great, near the highway and close to a ton of restaurants and stores. I realize that this hotel caters to business travelers so I'm probably not being fair rating it based on my experience traveling with my family. But I will never understand...Read More
VacationFamilyLocation: 5
Lea
Lea -Google user
Update : This location never planned to give me my incidental fees back. I had to get the pending $60 canceled by cash app people. Mind you it had already been 2 weeks since my stay. So beware. Buckle up here we go.Save yourself. My experience...Read More
Location: 1
U1687ZKsandras
U1687ZKsandras -Google user
Gross- best description. Hair and spit in sink, poop on toilet, dirty ice bucket on top and dirty plastic bag with dried sticky liquid on bottom and other repulsive substance inside and colored. Dust bunnies or spider remnants on side of …
Marcell Kenesei
Marcell Kenesei -Google user
I think this is a good hotel - was not too expensive and my stay was satisfying. One piece of advice - ask for a room on the 2nd floor - you cannot open the windows in the rooms on the 1st floor (ground floor)...Read More
BusinessSoloLocation: 5Quiet, Great value
Amanda Green
Amanda Green -Google user
Do not stay here. There is a nice Hilton Garden Inn down the street that has friendly staff and is safe and clean. Our room was filthy - a cleaning cloth left behind the TV, dust and grime built up behind the nightstand, a large...Read More
FamilyLocation: 3
SomeDudeFromHouston
SomeDudeFromHouston -Google user
I'm sure I stayed at this property before. They probably replaced the carpet since last time, but the doors are still old, and they get stuck. Good location and friendly staff. Lots of space in the bedroom and living room. Price was the best thing...Read More
Pete M
Pete M -Google user
Clean, comfortable and pretty quiet. Location is very good with plenty of restaurants and other various places to eat. Even better than the hotel are some of the employees I have interacted with. Carlos and Fletcher … professional, courteous and very accommodating. A rather rare...Read More
BusinessSoloLocation: 5
Emily Lym
Emily Lym -Google user
I've visited many Courtyards across the country. Here's how this one compares: Pros: - The lighting over the sink was amazing. It was a huge panel that emitted a nice soft light without being too bright, making it perfect for makeup and getting ready. - Outlets were done...Read More
BusinessSolo
jazzy6991
jazzy6991 -Google user
This property feels like it was recently renovated. Very clean and comfortable. Plenty of complementary parking. Everything I needed to get my work done. Was not busy during my stay. Only one minor flaw during my stay: the Bistro service...Read More
Neha
Neha -Google user
Our recent stay at Courtyard Dallas Plano Parkway left us overall satisfied. The hotel's cleanliness was commendable, with well-maintained rooms. However, we were disappointed to find stained sheets in our room. While the stains didn't …
Carlito G
Carlito G -Google user
Stayed there alot for business. never in my wildest dreams, would I think someone would try to break in to my room really didn't consider that happening. One of the staff gave information on which room I stayed in since I had luxury bags they...Read More
Drew Weier
Drew Weier -Google user
Super nice, newly remodeled hotel. Loved having the little bistro inside for breakfast -dinner. Fletcher and Rosa were super kind and made the stay extra great! I felt safe and well taken care of the entire time
Cheryl Goldstein
Cheryl Goldstein -Google user
Driveway is a bit hidden but great location right near Park and Preston as well as Hwy 190.
sonyette brown
sonyette brown -Google user
We had bad weather may 28 and on may 29 the storm know my lights out so I call to book a hotel reservation at this hotel and the staff was nice. They advise me that they have to put a hold $20 dollar...Read More
Melanie Valentine (MelanieValentine)
Melanie Valentine (MelanieValentine) -Google user
Excellent service, spotless room. All the employees I interacted with were helpful and courteous. Our stay was nice and quiet. My only complaint was that we were told there was complementary breakfast in the mornings, but there was none. Other than that, great stay!
Alason Polanco
Alason Polanco -Google user
The staff was amazing and prompt service. Cannot speak highly enough of them. The hotel was less impressive, doors were difficult to shut, shower was slow-draining even after maintenance, but hotel was clean and quiet.
JessicaL
JessicaL -Google user
My review is going to be short and sweet. I give this hotel five stars for the cleanliness and the amazing mattresses in the room! Hands down most comfortable hotel mattress I have ever slept on. Only negative thing I would say is the …
eiszelle
eiszelle -Google user
Stayed here for 3 nights for my son's hockey tournament. It's a stay to play tournament, meaning our team hotel is assigned. We had a flight delay due to the Dallas storm/arctic chill, so we did not end up getting to the hotel til past...Read More

Features

Other

check icon Pool
check icon Free parking
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi