I would not recommend this hotel to anyone. Upon arrival, the entire building smelled strongly of weed, and the receptionist did not appear attentive or professional she was questionable. The property is huge but poorly organized, and our room was placed at the very end...
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I would not recommend this hotel to anyone. Upon arrival, the entire building smelled strongly of weed, and the receptionist did not appear attentive or professional she was questionable. The property is huge but poorly organized, and our room was placed at the very end of a long hallway toward the back of the building. The hallways were warm with no air conditioning, and many empty rooms along the way had trash in them, which made the place feel neglected.
When we finally got to the room, it was unacceptable — the bathroom door had fecal matter on it, and the overall cleanliness was disturbing. I stayed less than 10 minutes before leaving, as this place felt unsafe and more like a shelter than a hotel charging $170 a night.
When I attempted to file a complaint, the staff refused to assist me. I booked through Booking.com and submitted a request for a refund, but Comfort Inn denied it without explanation.
This hotel is not safe, not clean, and not professional. Save yourself the trouble and book elsewhere.