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Big Horn Resort, Ascend Hotel Collection is a hotel in Billings, MT.

Big Horn Resort, Ascend Hotel Collection Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(1082 Reviews)
5
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3
2
1
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Esther W
Esther W -Google user
N/A
Disgusting room. Not cleaned well at all. Moved the nightstand the access the wall outlet and there was a gob of hair and food behind it. Dirt on the beds. Dust everywhere. Broken lamp shades. Told the front desk about it and she said we...Read More
Annalee Schott
Annalee Schott -Google user
N/A
In town for a procedure at Billings Clinic 12/19 & 12/20. I called in advance to ask about any medical discounts that may be offered. The girl who answered the phone seemed incredulous that I would ask such a thing and told me...Read More
tabby aguirre
tabby aguirre -Google user
N/A
Took a minute to figure out how to get there. If you're not going for your kids and don't expect to be up all night I wouldn't stay here. I had requested a bottom level room, because I recently had to have emergency surgery and...Read More
Dana Brunet
Dana Brunet -Google user
N/A
It’s been a while since we stayed here probably 10 years ago and unfortunately things have gotten quite worse. Upon checking in. Requested early Check in and whomever answered The phone was extremely rude. When we Checked in the attendant was wonderful and we were...Read More
Derek
Derek -Google user
N/A
+Clean and spacious rooms, working hot water and plenty of water pressure, nice clean beds that are worthy after days on the road driving x country, nice people and great breakfast. I will definitely stay here again.
Cody Schroeder
Cody Schroeder -Google user
N/A
Probably won't stay here again. Pool is boring for the kids it's quite a walk from the rooms. Water park is extra cost and has weird hours during the winter. They didn't have any towels for the kids so it was a long cold walk...Read More
Jamion Turner
Jamion Turner -Google user
N/A
To whom it may concern, I am writing to express my extreme dissatisfaction with my recent experience at your establishment. Unfortunately, I believe my family and I were subjected to discriminatory treatment. We were the only black family on the premises, and I felt we were...Read More
Mona Marie
Mona Marie -Google user
N/A
I'm not sure why my employers booked us at a child's vacation destination but that's what this is. The rooms are decent, but we had to purchase drain cleaner for the tub to drain, the lighting is very very dim, and the...Read More
Sh
Sh -Google user
N/A
The only good thing about this hotel was the bartender in the lounge. He was amazing. Breakfast: there was no meat, eggs and potatoes were not good, I don’t think the potatoes were even cooked all the way. the ceiling in our room was filthy...Read More
jennifer robertson
jennifer robertson -Google user
N/A
I made a reservation in December 2024 for a birthday, ended up canceling it the day after fast forward to Jan 7th 2025. They just ran my card for 204.00. So not cool.total bullshit, very unprofessional. Get your shit together guys.

Features

Other

check icon Pool
check icon Hot tub
check icon Free breakfast
check icon Free parking
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast

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