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Best Western Sugar Sands inn & Suites is a 3-star hotel in Destin, FL.

Best Western Sugar Sands inn & Suites Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(1283 Reviews)
5
4
3
2
1
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Ian Kaplan
Ian Kaplan -Google user
N/A
An absolute nightmare. After I found bugs and mold in my 4th room. Yes 4th room. We had bugs in room 1 and the stove didn't work, room 2 was temporary and had a pull-out couch not a second bed, oh yeah (We sat in...Read More
Alex Wills
Alex Wills -Google user
N/A
Observation on a one night stay compared with pricing *** I’m only giving the second star because dogs were allowed *** the pool & hot tub area were minimally tended too and it was clear. If spa is closed, it should be drained. It was gross.the pool...Read More
Coco Lanes
Coco Lanes -Google user
N/A
This place is currently under construction, but I believe it was just the second floor. Everything else was perfect. The front desk staff was very welcoming, and our first-floor room was incredibly spacious. The location is great—close to many restaurants and shops—and the beach is...Read More
Jennifer Stevens
Jennifer Stevens -Google user
N/A
I thought for the price and location, this hotel was decent. The hotel seemed a little outdated, you could tell the furniture in our room needed to be replaced. Fridge in room didn't work the best. Ice machine on our flood didn't work. Pool was...Read More
Billie Gibson
Billie Gibson -Google user
N/A
Nice visit staff was nice and pool was clean. Hot tub wasn’t filtering so we didn’t get in but pool was great. We didn’t have any issues and breakfast was good. Paid 60$ pet fee for 2 nights at 140$ a night. Trip type Vacation Travel group Family Rooms: 4 Service:...Read More
Irene Rocha
Irene Rocha -Google user
N/A
This hotel does is not what appears on the pictures on the website. I will never be booking with this hotel again the outside looked nice upon arrival but once you walk in you can tell it is very very old. The rooms smell funny...Read More
FairyandRobert Tomsic
FairyandRobert Tomsic -Google user
N/A
Coffee was water and nasty. Could at least provide name brand in the lobby and breastfast area. Hidden pet fees per day. The room wasn't ready til 4.30 pm. After complaint, they allowed a later check out. Unfortunately, when travels are so far away, I...Read More
Michelle Hurtt
Michelle Hurtt -Google user
N/A
This was the worst customer service I have ever experienced. This is sad for such a wonderful brand. At check in I think I woke the front desk lady up. She was in a room off the desk and took her a minute and clearly...Read More
Dara Vatter
Dara Vatter -Google user
N/A
Wow. First time staying here. So clean and up to date. The staff quick, efficient and personable. Always a smile & hello. You are close to everything, food & shops. We will be back on our next trip to New Orleans Trip type Business Rooms: 5 Service: 5 Location:...Read More
Lauren Morales
Lauren Morales -Google user
N/A
I was honestly skeptical about staying here due to the mixed review but I can honestly say I made the right decision in choosing this hotel. Brianna was absolutely amazing and made us feel right at home with her kindness and compassion. We will definitely...Read More

Features

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check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast