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Best Western Houston Bush IAH Intercontinental Airport Inn is a hotel in Humble, TX.

Best Western Houston Bush IAH Intercontinental Airport Inn Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(268 Reviews)
5
4
3
2
1
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Ryan Zondervan
Ryan Zondervan -Google user
Delta left us stranded in Shreveport (for the second time in a month) so we had to drive 4 hours to Houston to get an alternative flight home. Needless to say we were exhausted and just wanted a clean, affordable place to stay with a...Read More
VacationFamilyLocation: 5Clean, spacious and modern. We liked that the sink was in the main room instead of the bathroom/showerGreat value
Better than yours
Better than yours -Google user
Honestly, one of the most comfortable low-budget hotels I've visited. Breakfast is available from 6am and free shuttle service is optional. Rooms are clean and spacious. Staff friendly and helpful.
Austin Middleton
Austin Middleton -Google user
Needed a place to stay late at night before catching a flight the next morning. Ended up getting very little sleep due to the air conditioner not working properly and the bed sheets being damp. No one wants to sleep on wet sheets in a...Read More
VacationFriendsLocation: 5Quiet, Great value
Trip.com Member
Trip.com Member -Google user
The room was clean. The location was great. Within walking distance to the Waffle House, Tim Horton, and Jack in the Box. The airport shuttle was fast and convenient. The breakfast served eggs, scones, yogurt, cereal, muffins, bread, milk, …
TimH704
TimH704 -Google user
This hotel has a lot of potential. Hire some staff, train the people you do have, and purchase some supplies. 4 people in a room with only 2 towels. An airport hotel but unclear on how the shuttle works. It’s not their shuttle so that’s...Read More
802andrear
802andrear -Google user
I received several texts prior to my stay confirming my stay. I followed the link in one of the texts to “precheck in”, and indicated I would be arriving late. When I landed at the airport, text came “looking forward to my stay”,...Read More
Carolyn Doran
Carolyn Doran -Google user
The room smelled musty and had mold growing in the framed picture hanging on the wall. The biggest issue was being charged for a room I didn't stay in. I stayed in Mid March for two nights. When I checked in the desk person commented that I...Read More
VacationSoloLocation: 5
phildanrock
phildanrock -Google user
Cable TV wasn't working. Internet access was slow. Shower curtains and mat had mold/mildew stains. Toilet seat was broken. Laundry was out of order. Elevator was out of order. There was a towel shortage. We had three registered guests and …
Rangolie Prasad
Rangolie Prasad -Google user
My stay was very comfortable and the service was very professional. I had no problems with the airport shuttles at all. Easy communication to schedule the transportation. The beds were very comfortable, and I was able to get a very good night sleep. Didn't try...Read More
Location: 5
Itty Maathu
Itty Maathu -Google user
Our flight at 1850pm got delayed and re organised flight was at 0510pm next day.. More than 22 hours...unfortunately we selected this hotel...Male staff at counter said we can stay upto. 0145pm and leave at 0200pm on shuttle..but the staff in the morning forced...Read More
VacationFamilyLocation: 1
1mscott99
1mscott99 -Google user
Issue after issue. 1st off a man walks into my room with a Key!!!!! I get new keys, air was cold during the day and hot ar night enought to sleep without cover. Next day i need towels since we registered with 4 people and only...Read More
VacationFamilyNo pool on propertyPoor, unknown person entered room. Stuck on elevatorNo meat on breakfast, no fruit
Philip Oines
Philip Oines -Google user
No joke. This was the saddest Best Western breakfast you will get. It had no sausage in the hot bar, the waffles didn't have peanut butter which is pretty standard for a Best Western to have peanut butter, bacon or sausage and or potatoes. …
Bryan Sibrian
Bryan Sibrian -Google user
This was a great place to stay. I had a problem with how I was charged by an online third party travel company. The front desk clerk called them and followed up on the charge ang he refunded the fee. He did not have to...Read More
carterbroadway39
carterbroadway39 -Google user
Very very clean, very very nice people. But breakfast closes at 8:00 AM? I'm on vacation, and I have to get up earlier than I do for work just to eat the breakfast that I paid for?? Date: 8-30-25
Jerry Franks
Jerry Franks -Google user
The room was double queen suite or at least I thought it would be but it was the same size as a normal double queen room. The phones didn't work when I tried calling to complain about the a/c. …
Wander16213915421
Wander16213915421 -Google user
Musty odor. Solution- just clean the room with cleaner!|Bed sheet has a female stain.|Pillow smelled used - perfume scent! | Was very difficult to understand the Indian receptionist. |Breakfast no eggs 1-10 0!|I’m very sorry to give this review 🤷 …
luvtravel06
luvtravel06 -Google user
The hotel was really nice. The lady that checked us in was nice. The rooms were what you except at a best western. Clean and spacious. The restroom was a little small but manageable. The parking was good when we can in. We also came...Read More
Trip.com Member
Trip.com Member -Google user
Hotel is supposed to have an airport shuttle which is why we picked it. Shuttle didn’t pick us up and didn’t take us back. Had to get Uber. Room smelt of cat pee. Woman on reception was so rude and unhelpful.Breakfast was included was the...Read More
Trevor Hawkey
Trevor Hawkey -Google user
I stay at alooooot of best westerns. This was my first time staying at one thats not a best western "plus" and it's literally cleaner and nicer than 95% of the other best westerns I've stayed at. Very satisfied. Highly recommend.
spiritled2014
spiritled2014 -Google user
Nice hotel, but where they did not charge for long-term parking for someone flying out, that policy has changed and they charge $20 a day for parking. I was not happy.

Features

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check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast

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