The hotel left an excellent overall impression. Service from the hotel staff was outstanding. Rooms are spacious, clean, with updated interiors, and well-maintained housekeeping. The location is conveniently accessible. There are several parking options - valet parking was included as a complimentary service.
However, it’s important...
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The hotel left an excellent overall impression. Service from the hotel staff was outstanding. Rooms are spacious, clean, with updated interiors, and well-maintained housekeeping. The location is conveniently accessible. There are several parking options - valet parking was included as a complimentary service.
However, it’s important to note that, as the hotel staff explained, the restaurants and many other facilities on the property have their management and responsibilities. The hotel staff cannot influence issues that arise there.
1. Purple Parrot — excellent service, tasty food, clean, cozy, and pleasant atmosphere.
2. Toucan Charlie’s Buffet & Grille — the food is good, but the service left a poor impression. If it’s your first time at the hotel and you don’t have an elite or other privileged status, be prepared to wait in line for 20 minutes or even more, even if you’re first in your row, because the cashiers will prioritize guests with status memberships.
Summary: If your main goal is to stay at the hotel and play slot machines at the casino, you will have an excellent experience. For everything else, be prepared for mixed situations.