Comfy beds- weird decor. The bed frame on our bed was so old-loud-creaky! Every time you'd move or turn over, the squeaking would wake everyone in the room! The kids complained that the bathroom door didn't lock- trendy sliding barn door style- and that...
Read MoreComfy beds- weird decor. The bed frame on our bed was so old-loud-creaky! Every time you'd move or turn over, the squeaking would wake everyone in the room! The kids complained that the bathroom door didn't lock- trendy sliding barn door style- and that there was a frosted glass pane from the shower into the room. Also no shelves in the shower for personal items like shavers. Got the room for the airport access and shuttle, but daughter had a 4am airport arrival/6am flightl. Shuttle is only 6am to 10pm. Bummer. But only 5 minutes and 1.9 miles to the airport. That was nice. Tons of waymos. Funny watching them navigate around each other. Parking was 15 dollars!! Normally, you are paying for the safety of a worker keeping an eye on the lot, but this was all done electronically via 3rd party vendor. No people around. Ridiculous. You couldn't even pay the worker inside. Had to be done via QR code. Eye roll. That would be enough to keep me from coming back. People were in and out all night (surely because of the airport location), and I don't know why (thin walls? Thin doors?) But we heard every. Single. One. The best part was the black out shades! Yes!! Love these! Pillows were nice, too, though I travel with my own as they are so hit or miss. My favorite feature in rooms with a family (after comfy beds, of course) is the sink OUTSIDE the toilet/shower room. This also had lots of shelves and the interesting closet where the rod comes out at you to save space- verses running horizontally like a traditional closet. Funky, but investing space- saver. Complimentary coffee (but only hazelnut creamer-blech!) and tea, but NO ICE MAKERS in the hotel. This is a weird new trend. Ice is essential in Phoenix. Thankfully, the receptionist doesn't mind getting it for you from their secret stash in the back, but....really??? Breakfast is available at a fee ($6 for a breakfast sandwich). We aren't big breakfast eaters, but that could be a deal breaker for some.
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Family
Rooms: 5
Service: 4
Location: 5
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