Reviews (512) 219-0267 Call Direction Website Photos About
Call Direction Website Reviews

About

Aloft Austin Northwest is a hotel in Austin, TX.

Aloft Austin Northwest Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.3
(1117 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Ellen Paullin
Ellen Paullin -Google user
N/A
The hotel room was different, in a good way. The bathroom/sink, and coffee area were together right as you come in the room. Then on the other side of the wall was the bed, desk, TV etc. Ceiling height sliding doors to access a closet...Read More
Ellen Paullin
Ellen Paullin -Google user
N/A
The hotel room was different, in a good way. The bathroom/sink, and coffee area were together right as you come in the room. Then on the other side of the wall was the bed, desk, TV etc. Ceiling height sliding doors to access a closet...Read More
Mark Mcc
Mark Mcc -Google user
N/A
Don’t know what’s with all the other 3 star reviews but I had no problem with staying at this location. Rooms were clean and quiet. The location was in walking distance to tons of restaurants, a movie theater, HEB groceries which I found surprisingly when...Read More
Peter Nguyen
Peter Nguyen -Google user
N/A
Bugs!! They change our room and gave us breakfast vouchers. Not sure if 3 dead and 1 live cricket is equivalent to the inconvenience and dirty hotel. More
Peter Nguyen
Peter Nguyen -Google user
N/A
Bugs!! They change our room and gave us breakfast vouchers. Not sure if 3 dead and 1 live cricket is equivalent to the inconvenience and dirty hotel. Travel group Couple Rooms: 1 Service: 2 Location: 4
Amar Taj
Amar Taj -Google user
N/A
Video shows double-queen room with a high-floor view. Nearby mall, Costco, Walmart and restaurants. … More
Amar Taj
Amar Taj -Google user
N/A
Video shows double-queen room with a high-floor view. Nearby mall, Costco, Walmart and restaurants. How to improve experience: some minor maintenance work is required, such as a small light over bed, window shade roller is hard to pull down and lift up, TV remote not fully functional....Read More
Adam Moore
Adam Moore -Google user
N/A
Stayed at this Aloft multiple times for work. Rooms are clean and the beds are comfortable. Great service at the desk. Ikra checked us in and to my surprise and probably many guest she greeted us by name when we walked in for the evening...Read More
Katherine Scofield
Katherine Scofield -Google user
N/A
First- the pool is not heated as the website described. My 5 year old was very upset we couldn’t swim. The only reason I booked here was for the “heated” pool! Second- the rooms look like a prison. It’s very grim and depressing. The lobby looks...Read More
Arie
Arie -Google user
N/A
Let me tell you, I would give 5 stars if it weren’t for the supervisor that was on shift that did not speak when I walked in. I give 5 stars to Tiffany, she was nothing less than amazing! She had great service and made...Read More
Public Possum
Public Possum -Google user
N/A
Based on my experience here, this hotel was great overall. The location is fantastic with various places within a very short walking distance (examples: restaurants such as Snow Pea and more, HEB grocery store, Alamo Drafthouse Movie Theater, etc.). The customer service I received at...Read More
:::GiNN:::
:::GiNN::: -Google user
N/A
Really like it at this location . The staff is always friendly and willing to help There is also a bar and pool table. My little boys and I love to plaay a good game Of pool when we stay. The only bummer about...Read More
Graziella D'Aguanno
Graziella D'Aguanno -Google user
N/A
Not happy with this stay. Dead crickets on the carpet so who knows when it was vacuumed last. Mini fridge was not usable do to the horrid smell. When opened, it stunk up my entire room and had to go buy spray. Really needed the...Read More
Aleighadanee
Aleighadanee -Google user
N/A
I have stayed at this Aloft several times and have had exceptional experiences. I want to commend Lester and Daniel, two outstanding associates who consistently go above and beyond. They warmly welcome every guest with a smile and maintain a pleasant demeanor, creating a great...Read More
Ginevra Hess
Ginevra Hess -Google user
N/A
I’ve stayed here a few times and have always found the front desk to be amazing. There is one bartender who could use a little customer service training, but overall the staff is pretty fantastic and this has become my go to hotel when I’m...Read More
Marianella Castillo
Marianella Castillo -Google user
N/A
To check in, we wait about 10 minutes because there was not in front desk. The only info the front desk provided was a list of restaurants. She didn't know anything about public transportation around the hotel. The rooms are very dark in the night. The...Read More
Darren Brown
Darren Brown -Google user
N/A
We had several customers fly in for our grand opening who had things stolen from the room while they were out. I am a platinum Bonvoy member and have never heard of the terrible customer service from a Marriott property like I heard about from...Read More
Frank Esp
Frank Esp -Google user
N/A
Their quality standards on service, amenities were high. IQRA went above and beyond to provide an excellent customer oriented service. … More
mallory sauer
mallory sauer -Google user
N/A
We stayed for 4 nights and over all had a good visit. Staying that long I felt like we needed a room freshen around day 2 but the could not do that, we were given new towels though, that was nice. … More
Gina Condon
Gina Condon -Google user
N/A
Thoroughly enjoyed the “girls weekend” at the A- Loft Hotel NW Austin. Everything, from the wonderful Welcome Desk ladies, Katia & Iqra, to the drinks at the bar, and the live music from Ms. Suarez, was first class. and I will definitely be back. Thank You!!!
Steel-N-Brass
Steel-N-Brass -Google user
N/A
Never staying here again, you can hear every noise around the hotel, inside and outside. People running up and down the halls, screaming and yelling, slamming doors. The only thing smooth was check in. Picked this place due to its reviews … More
Aashir Aatif
Aashir Aatif -Google user
N/A
Booked a room, specifically asked for a double bed and non smoking. Got put in a room that not only smelled like someone chain smoked a cigar in there but when asked to be moved to a different room the front desks solution was “...Read More
Todd Fredrich
Todd Fredrich -Google user
N/A
I have been a guest at this hotel for many years and have always enjoyed my stays. However, since my most recent visits after COVID-19, I've noticed a disappointing decline in the level of service and attention to detail that I had come to …...Read More
Darren Brown
Darren Brown -Google user
N/A
We had several customers fly in for our grand opening who had things stolen from the room while they were out. I am a platinum Bonvoy member and have never heard of the terrible customer service from a Marriott property like I heard about from...Read More
Frank Esp
Frank Esp -Google user
N/A
Their quality standards on service, amenities were high. IQRA went above and beyond to provide an excellent customer oriented service. There is many options I’m already planning to book with them my next stay. Well designed place. Thank you IQRA. Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Quiet,...Read More
mallory sauer
mallory sauer -Google user
N/A
We stayed for 4 nights and over all had a good visit. Staying that long I felt like we needed a room freshen around day 2 but the could not do that, we were given new towels though, that was nice. Pros- the front desk staff...Read More
Steel-N-Brass
Steel-N-Brass -Google user
N/A
Never staying here again, you can hear every noise around the hotel, inside and outside. People running up and down the halls, screaming and yelling, slamming doors. The only thing smooth was check in. Picked this place due to its reviews but I will...Read More
Aashir Aatif
Aashir Aatif -Google user
N/A
Booked a room, specifically asked for a double bed and non smoking. Got put in a room that not only smelled like someone chain smoked a cigar in there but when asked to be moved to a different room the front desks solution was “...Read More
Todd Fredrich
Todd Fredrich -Google user
N/A
I have been a guest at this hotel for many years and have always enjoyed my stays. However, since my most recent visits after COVID-19, I've noticed a disappointing decline in the level of service and attention to detail that I had come to expect...Read More

Features

Other

check icon Pool
check icon Free parking
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi