I had my first appointment at the VA Dental Clinic in Wyoming, MI on July 10th, and I have to say—it was AMAZING!
I've seen many dentists over the last few years, trying to find one I could trust—someone who wouldn’t try to upsell or gouge...
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I had my first appointment at the VA Dental Clinic in Wyoming, MI on July 10th, and I have to say—it was AMAZING!
I've seen many dentists over the last few years, trying to find one I could trust—someone who wouldn’t try to upsell or gouge me financially every time I walked through the door. Unfortunately, that’s been my experience far too often with private dental offices. So I was very anxious heading into this VA visit, not knowing what to expect.
But from the moment I walked in, I felt heard, seen, and genuinely cared for.
Dr. Lauren Johnson and the dental assistant who took my X-rays (sorry, I didn't catch your name!) were absolutely incredible. Not only were they professional and kind, but they actually listened to me and showed concern beyond just my teeth.
I’ve struggled with high blood pressure and elevated BPMs for a while now, and while my regular doctor chalked it up to “white coat syndrome,” I knew something more might be going on. The dental team took my blood pressure and immediately recognized that something wasn't right. A passing staff member even overheard and flagged it to Dr. Johnson before I had even met her.
Dr. Johnson came in, did a thorough check-up on my teeth, gave clear and helpful explanations of the work I needed, and even gave me a referral for an excellent endodontist—without any pressure to go there. She also personally followed up on my high blood pressure. She rechecked it, noted the continued concern, and let me know she’d be notifying my VA medical provider to get the ball rolling on a deeper evaluation.
I can't remember a time—ever—when a medical or dental office showed this kind of genuine care and attention to me as a whole person, not just a patient on a schedule. The compassion, professionalism, and thoroughness from the entire team absolutely blew me away!
Yes, I drive over 40 miles to get here—and I’ll gladly do it every time. I’m 100% committed to getting all my dental care done through the Wyoming VA Dental Clinic from now on.
Thank you, Dr. Johnson and team, for restoring not only my faith in dental care but also for treating me with humanity and respect.
With deep gratitude,
Jaime P.