This was now the second time I have came here. The first time my significant other and I had an appointment and they didn’t understand it was for two people so we left. Today I wanted to go get a massage after an extremely stressful...
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This was now the second time I have came here. The first time my significant other and I had an appointment and they didn’t understand it was for two people so we left. Today I wanted to go get a massage after an extremely stressful day with someone in my family contemplating suicide. My significant other reached out to this place and asked if he could schedule and appointment. The lady said she could do 6 or 7 and mind you I was sitting next to him. I said 6 would work better for me and he replied with 6. She said and I quote “6:00!” and he confirmed that it was for today and she said yes. I get there and she looks extremely confused. We explained I had an appointment and she said “No your friend said maybe 6.” and I got upset because I was sitting right next to him when he called. She said she could only do half an hour which made me uncomfortable because I walked into the massage room and he was standing in front of the door trying to tell me my significant other said “Maybe 6:00” and I told her she was incorrect. At that point I said if she was going to continue to sit there and say the same thing I was leaving. I am glad i left, the room was dirty, no air conditioning, bugs everywhere. Do not and I repeat… do not go here. You will be extremely unhappy with your service if you are looking for good quality massage therapist.
Negative
Communication, Quality, Professionalism