Winfield Carl MD

Abominable! ZERO STARS!!!!! I phoned 7-13-23 for a new patient appointment & the earliest available appt was 9-12-23. I picked up the new patient forms the same day. When I arrived for my new patient appointment 9-12-23, 1 hour early, I had to fill out another different set of new patient forms. The girl at the front window verified my phone #, address & birthdate verbally. I asked if she would copy records (about 80 pages), but was informed that the doctor would decide that. Then upon receiving the new patient forms, my name, address and birthdate were printed on the new patient form! The front desk should say, "Please verify your information is correct, & make changes as necessary." Then, the office manager, Lisa Campbell Wood, asked if I wanted to speak to her, just as I was about to begin filling in the new patient forms. I told her no, then asked her to come into the waiting room to speak with me. I told her about the HIPPA violation of verbally verifying my personal information, especially when they are printed on the form to be verified by me. Excuses were all she had forthcoming! Oh, I as a patient in a doctor's office should not expect perfection ~ wrong ~ I am coming to a doctor for treatment of Atrial Fibrillation, Diverticulosis, Bosniac II Kidney Cysts, a Lung Nodule, & a Totally Messed Up Back causing me 10/10 pain most of the time. I was called & interviewed by Angel shortly after Ms. Wood got up, therefore, the new patient forms never got filled out, just my signature in pertinent places. Furthermore, Ms. Angel declined to copy my medical records, too! Finally, Dr. Winfield came into the exam room around 4:30 p.m. with the thinnest laptop I've ever seen. I described in detail my need for Cologuard, Cyclobenzaprine, Prednisone, Wegovy, and an x-ray of my Right Second toe I inadvertently jammed into a kitchen cabinet the day before. Dr. Winfield agreed to provide all I requested, but only mentioned upon leaving the exam room that Ms. Angel would talk to me about the Cologuard. I told Ms. Angel I have had several Cologuard home tests, & that I knew all about it, but did I need to sign a form, no, it's all electronic, now. I asked Ms. Angel about the x-ray of my toe. She ran out of the exam room exclaiming, let me catch the doctor. Ms. Angel came back shortly with a document & asked, "It is the Right foot?" "Yes, it's the right foot," I replied. Then I realized that during the whole 30 or 40 minutes Dr. Winfield spent with me that he never entered one note into that laptop he clutched on his lap. I'm almost 69, I sustained an L4-L5 HNP (herniated nucleid pulposa) in 3-'96. I was diagnosed in '98 with A-fib, diagnosed with Diverticulosis '03, or '04, was permanently disabled from messing up my back 4-16-2006, & erroneously receiving a T12 Vertebroplasty in lieu of a T12 Balloon Kyphoplasty which further exacerbated my already intolerable pain, & I sustained a 20% L3 Compression FX & a rib FX 12-17-19!. Amazingly, Dr. Winfield didn't make 1 single keystroke to notate anything I said. That's why he forgot about the x-ray. Furthermore, I agreed to let Dr. Winfield keep my original records for his later perusal and scanning. The next morning I phoned my pharmacy to learn that only Cyclobenzaprine had been called in. Yep, Dr. Winfield forgot the Prednisone and Wegovy he had agreed to call into my pharmacy. Then after getting voicemail 5 times, I finally spoke with Ms. Tiffany, Dr. Winfield's other assistant, who only had excuses to offer: Dr. Winfield's booked up solid (but the office is closed on Friday & only open 8-5 Mon-Thu), distracted, & the office staff is still learning a new system (for over a month, now). Then Ms. Tiffany said, "Have a blessed day." Christians are loving & forgiving. Christians don't make excuses, & they have empathy~I received nothing but, "We're discharging you from the practice."