I was a patient of Dr. Kumar starting in 2016, had several treatments, etc. and initially he was the best clinic/organization available for this kind of treatment . However, since starting treatment again in 2020/2021 after his company has grown so much the actual procedures...
Read MoreI was a patient of Dr. Kumar starting in 2016, had several treatments, etc. and initially he was the best clinic/organization available for this kind of treatment . However, since starting treatment again in 2020/2021 after his company has grown so much the actual procedures and people doing them is very disappointing. The last treatment I had was very painful, the staff was very, very unorganized and I was actually told by one of the staff members before having an angiogram that he had had too much to drink the night before, but would be OK after some coffee. They knew I had a rough time but I never received a follow up call and when I called them, they seemed to not really care. I think Dr. Kumar himself, and a good deal of his support staff, are excellent and do a great job. BUT - these outsourced or sub-contracted procedural doctors need to be monitored better or something, just sad to see this happen in such a good place.
I am looking at this post I made and see since I had done so many people had concerns and were answered by the staff, but I never was. I'm glad I looked at these again as I was thinking of giving this clinic another try, but now just seems I'd be making a mistake. Sorry to say no response to this post over a year ago and responses to the other complaints since then only means one thing to me.
As of June 7, 2022, I still have had no response from anyone at your office other than this one post saying someone would “reach out.” I finally went to another vascular doctor and was told because of the unnecessary angiogram that I had done at your facility in 2020 on my right artery in my leg I now have permanent damage in my leg that can only be corrected so much. The doctor that did this caused server nerve and artery/blood flow problems by burning thru the artery into my lower ankle area so blood flow to my ankle and foot is now limited. It also caused the need for three more procedures on my right leg for return vein flow that would not have been needed if this procedure had never been done, or, if it at least was done properly. I may still be able to walk without a limp and pain. Can you please tell me what this clinic can do to make this better at this point? I am crippled even more for life and I hope NO ONE else has this happens to them. A hungover staff member and un-alert nurses and doctor first thing Monday morning has ruined my life. Let me know what this clinic decides before I look at other options that I honestly do not wish to do. Something to make it right.
ONLY Response I have ever received:
Response from the owner4 months ago
Hi Jerry,
We are so sorry that we didn't respond a year ago to your post and for your recent visit.
We strive for every patient to have great care from the moment they walk into the doors.
This is something that will be addressed with our staff and resolved moving forward.
We will be reaching out to you and giving you a call.
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