I've been a patient with various Corvallis Clinics doctors for many years, including the previous ENT doctor.
As a 90% disabled military veteran, I qualify for the Veterans Affairs Community Care program, which allows me to see local providers versus trying to go to a VA...
Read MoreI've been a patient with various Corvallis Clinics doctors for many years, including the previous ENT doctor.
As a 90% disabled military veteran, I qualify for the Veterans Affairs Community Care program, which allows me to see local providers versus trying to go to a VA facility.
The VA authorized a visit to see this provider, and his office called me to schedule an appointment for an issue I've needed help with for months.
The scheduler made a point to explain that this is the only ENT doctor in town and his calendar was pretty full, so it would be nearly 6 months until there was an opening. I said okay.
A couple days after scheduling that appointment, they called back to say they needed to cancel it. I didn't really understand the reasoning and the person seemed to me like he was in a rush, so I didn't bother waste my breath arguing.
I let the VA know about the cancellation. They asked me to call back to find out the exact reason. So I did, and apparently the reason is that the new doctor doesn't want to accept the VA's authorization as insurance for any new patients.
So, even though I'm not a new patient to Corvallis Clinic, and not a new patient to that department (and they've all accepted VA authorizations as insurance), I would have been a new patient to this particular doctor -- who apparently doesn't want to accept payment from Veterans Affairs. Not Tricare, but the VA itself.
I find this pretty disappointing to say the least, especially given that I've been going to Corvallis Clinic a long time and the VA has spent a ton of money on me...money that's gone to Corvallis Clinic. In fact, I'm seeing a different Corvallis Clinic doctor on Monday, for an orthopedic issue.
Maybe they don't get quite the same amount as they would from other insurance; I don't know.
But I do know I deployed to Afghanistan and Iraq, missed the birth of both kids, and have a ton of medical disabilities because of 21 years of service. And I also know this is the first doctor at Corvallis Clinic that refused to take payment from the VA, for a 'new' patient.
So, I'll let the VA know the reason. And I'm sorry he does not wish to treat retired military patients like me who use VA and who need to see an ENT doctor because of sinus issues from deployments. Maybe VA will authorize me to go to Mid-Valley ENT which I think is in Albany. If not, I'll just pay out of pocket.
Ironically the previous ENT doctor I saw at Corvallis Clinic went to work for the VA.
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10 Reviews on “Tyler Light, MD Ear, Nose & Throat - The Corvallis Clinic”
I had an incredibly disappointing experience with Dr. Light office that ultimately made me decide not to proceed with my appointment. I was referred to this doctor in early November for recurrent nosebleeds and was scheduled for an appointment at the end of January. While I understand specialists can be busy, waiting nearly three months felt excessive. Still, I accepted the appointment and decided to manage my symptoms by going to the emergency room when necessary.
As my appointment approached, I needed to reschedule due to a state certification exam—a crucial and unavoidable commitment. I called the office well in advance, only to be placed on hold for 23 minutes before being connected to an extremely rude representative. Instead of helping me, they informed me that the doctor was fully booked until the end of April and abruptly hung up after saying someone would call me back. Of course, I never received a follow-up call.
This experience was not only frustrating but also unprofessional. The lack of communication and respect for patients’ time and needs is unacceptable. It made me lose confidence in the office’s ability to provide quality care, and I decided not to proceed with my appointment. I hope the office addresses these issues so others don’t face the same challenges.