As a new patient I tried to have appointment . So lady called Davey from the staff told me to change the doctor name first in the insurance card , I did almost month ago. I called the office again later to...
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As a new patient I tried to have appointment . So lady called Davey from the staff told me to change the doctor name first in the insurance card , I did almost month ago. I called the office again later to schedule an appointment, two ladies working there named, Melissa and Necovia . Both did not help saying The doctor have no appointment until December 5 , FYI today is 9/27/24 , he is going on vacation on October 26 , 2024 i told the Melissa I need emergency appointment according to my health , she said we do not have emergency appointment, advising me to call the insurance and change the pc again , these three ladies in that office playing games with the patients, I believe Doctor Cruz does not know how his office is operating by these three ladies in not ethical manner. I do not advise any body to visit that office ,