From the efficiency and competence of the staff to Dr. Cruz, The Plano Dentist has retained me as both a new and future patient. As a scientist, two things I look for: skill and efficiency. This office has it all, and you can tell they...
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From the efficiency and competence of the staff to Dr. Cruz, The Plano Dentist has retained me as both a new and future patient. As a scientist, two things I look for: skill and efficiency. This office has it all, and you can tell they clearly care about your needs and want to help where they can.
After a fiasco with Countryman Dentistry (worst dental office ever, I swear their reviews are paid for), they came to the rescue and walked me through my procedures, made me feel comfortable, and Dr. Cruz's knowledge is clearly evident and his bedside manner is great! You can't help but laugh along with him as he cracks jokes while also being serious and explaining the procedures and the importance of dental care and that says a lot coming from someone who isn't the best audience for jokes. I was also shocked to learn he's friends with my best friend from college, who is also a dentist! Small world! But that small detail made his office feel more like home and made me decide to settle with him as my new primary dentist.
I really liked everyone, but a special shout out to Aubrey for catching the mistake the previous dental office made that could have cost me a lot of money! I hope Dr. Cruz acknowledges your good work and efficiency because you deserve it! Better yet, the whole team deserves a well-done!
If you are looking for a warm, skilled team who welcomes you like family, and a doctor who treats you with great respect and care, then give them a try! Highly recommend!