I was referred to this facility by CareNow, which booked a tentative appointment for me. Although the appointment needed to be moved a few hours due to scheduling conflicts, I found the referral process to be seamless and reassuring. It was comforting to know that...
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I was referred to this facility by CareNow, which booked a tentative appointment for me. Although the appointment needed to be moved a few hours due to scheduling conflicts, I found the referral process to be seamless and reassuring. It was comforting to know that despite breaking something over the weekend, I had someone ready to take care of me.
I was able to get a same-day appointment with NP Kelly James, and she was PHENOMENAL! She went over my radiology reports with me, explained what had happened, and formulated a plan for success. She provided a clear and concise course of action for my healing. Additionally, she showed me how to properly put on my boot, which greatly reduced my pain.
She also made sure to spend ample time with me and never made me feel rushed. She ensured all my questions were answered, set up my follow-up appointment, and explained what to expect moving forward. She was incredibly comforting during a stressful time, and I am forever grateful for her care and attention.