I just had a massage yesterday at Renew for the first time. I was using a Groupon. I must say, overall it was AMAZING!
I had some difficulty booking my appointment initially, but then things went smoothly. The owner explained they had problems with their phone...
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I just had a massage yesterday at Renew for the first time. I was using a Groupon. I must say, overall it was AMAZING!
I had some difficulty booking my appointment initially, but then things went smoothly. The owner explained they had problems with their phone system not allowing them to check messages for a few days. Once she was able to check them the system was full with over 100 messages!
Once she got back to me then her answers were speedy and I was able to book a time that was perfect for my needs.
I saw the negative posts about the "front desk person" and I honestly didn't see it. I dealt with the owner, who was very professional and efficient. She recently let go her receptionist, so I don't know if that was the person people was referring to or not.
Now the good stuff...the massage! I had Eric as my massage therapist and HANDS DOWN this was the best massage I have ever had in my entire life! A day later and I am STILL floating from the massage. He was amazingly proficient and skilled. He worked on my problem areas and he must be a magician because I still feel amazing!
Ultimately, I highly recommend this place. I drove an hour to get there and I will continue to do so. It is definitely worth the drive! This has become my "home" massage location!