Went in for a massage on my birthday and as far as the massage went, everything was phenomenal, but When I went to the counter to pay, the lady at the front was very very rude and Kept Pointing out the paper for “suggested tips”...
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Went in for a massage on my birthday and as far as the massage went, everything was phenomenal, but When I went to the counter to pay, the lady at the front was very very rude and Kept Pointing out the paper for “suggested tips” Before telling me how much I owed. When she told me my final price, I paid and left a tip and the lady began to tell me that wasn’t enough And demanded that I tip more And was even tapping on the suggested tip paper YELLING “I need more” over and over. I’ve worked in the service industry for many years Therefore, anytime I receive any type of service (nails, hair, Massage, etc.) I always make sure to leave a decent tip so I just felt like it was very rude And beyond unprofessional. part of me Wanted to just take it back and leave, but I thought about the person who gave me the massage and she did phenomenal and deserved that tip so I Wasn’t going to take that from her. I had been here a few times and never had any problems, but because of that I will never return ever again. I came there to relax and be stress-free and I got that Up until I had to check out and it ruined the relaxing mood. I really hope whoever is in charge can get that lady under control because I’ve heard many people complain that she has done the same thing to them And because of that they will also not be returning. that is going to cost them their business if she runs all of their customers away. If the rating is based on the masseuse, I would give a five stars, no doubt, but because of the unprofessionalism of that lady, it makes the whole place look bad.