It is quite embarrassing how long it took to actually cancel my membership with planet fitness. I've scoured the planet fitness page, traversed every link in hopes of cancelling my membership to no avail. I've gone into my closest location 4 times trying to get...
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It is quite embarrassing how long it took to actually cancel my membership with planet fitness. I've scoured the planet fitness page, traversed every link in hopes of cancelling my membership to no avail. I've gone into my closest location 4 times trying to get assistance, to which, I was told that nothing could be done. THANKFULLY, today I went in and was pleasantly greeted with a warm smile by SANDRA!! Her customer service and professionalism were superb! Sandra had no issue assisting me cancel my membership even though her location was not my original home location. My original home location is completely across town (35-40 minute drive). Sandra stepped me through the pf site and within 2 minutes, my account was cancelled! Honestly, I want to sign back up again only because of SANDRA! If Sandra is not a member of the Leadership Team there, she needs to be promoted ASAP! I will sign up again when she is promoted, seriously! Look me up and let me know!
With many thanks,
Kit Jones