Yesterday (11/12/2023), my son was sick and needed to be seen and tested for strep, because he was showing the classic symptoms of strep. I made an online appointment and drove to the clinic. The website and the door of the building both state...
Read MoreYesterday (11/12/2023), my son was sick and needed to be seen and tested for strep, because he was showing the classic symptoms of strep. I made an online appointment and drove to the clinic. The website and the door of the building both state the clinic hours are 8am to 8pm. His appointment was 9:07am. I completed the check-in information ahead of time online and texted HERE when I arrived 10 minutes early as instructed. However, the building was locked, and the lights were off. We sat there and waited 30 minutes. I called, but no one answered. I started a chat on the website, which went nowhere because the response I received was "sorry about the inconvenience, go to another one of our clinics"...which was really upsetting. I have a sick child, I made an appointment at this clinic, the appointment was accepted, and it took me through all the prompts...but there was no one there to see us. When I requested help, the response was...oh well, try another one of our clinics. That response is not only unprofessional, but it is lacking even an ounce of empathy.
Has online care 
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart